Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

February 5, 2021

easy, functional and essential. it's free and very usefull, thanks to use this app i have optimize my return parcel in easy way

Dexedshop
Italy
Over 1 year using the app
February 14, 2022

This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.

Rejuva Fresh
United States
Over 1 year using the app
January 20, 2019

This app has being doing a great job, makes my website look professional and trustworthy. Even though it does not automatically notify me when a return request is sent, I just check it everyday at the end of the day.

Sarichka Boutique
United States
Over 1 year using the app
January 13, 2021

Such a great App. Easy to use. Had our first returns today and had great feedback from our customer. Highly recommend.

SBNBLDN
United Kingdom
Over 1 year using the app
October 18, 2021

Clicksit has taken our returns to a new level. They offer an incredibly rounded package that after hours of searching, proved to be by far the most cost effective and smooth solution for our business. Great customer support with friendly assistance. Overall, very very happy!

Not So Retro
United Kingdom
Over 1 year using the app
May 28, 2021

Fantastic app and saves us a lot of time, money and effort. For anyone who hates dealing with returns, you'll love this. It's almost fun

Cyprinus Carp Fishing Technology
United Kingdom
Over 1 year using the app
May 28, 2020

Great app. It makes the process so easy and the customer service is so helpful and amazing. Returns can be difficult to manage but this app makes it easy.

Leni Swims
Australia
Over 1 year using the app
July 28, 2021

This is a simple and superb app and has made our returns process a doddle to handle. No other app or program was able or willing to work with my specific needs. The app was very easy to install and set up, and their customer service team was very helpful and quick to respond to our queries. The branded returns page provides a very professional look to our returns process. The best part about it is it's free!

NiftyHomes
India
Over 1 year using the app
March 11, 2022

Really simple installation process and the support team are amazing. Quick responses with any issues sorted out the same day. Couldn't recommend clicksit enough to anyone looking for a really smooth and simple returns process.

World Athletics
United Kingdom
Over 1 year using the app
April 6, 2020

Easy to set up and a simple process for customers to follow. Simplified our returns process and reduced time spent on customer support. Excellent app, thank you!

Shutt Velo Rapide
United Kingdom
Over 1 year using the app