Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

November 23, 2020

Friendly team with excellent support, good onboarding, app does what is says and is an efficient way of getting a professional returns service up and running in the UK

FLŌA
United Kingdom
Almost 2 years using the app
January 6, 2021

Great app, works like a charm. Automated emails, clean design and top of the world customer service!

MetalVoque
Netherlands
Almost 2 years using the app
January 30, 2021

This wonderful app saves us so much time money & hassle. I would highly recommend it for all UK based retail websites. It's really easy to install & use & the support is great. 5 stars from us. A big thank you from us to all at Clicksit.

Emmy Jane Boutique
United Kingdom
Almost 2 years using the app
Edited September 24, 2021

Great app and very useful team. The app makes it really clear what the return process is with a neat portal: https://www.townandcountrycovers.com/a/returns Simple. Its great when everything goes well but what is more important is what they do when something goes wrong. When a parcel goes missing they have a team that will actually help resolve the issue. When I have used Royal mail or other couriers in the past they make complaining impossible and refunds also impossible. Clicksit make this side very simple... this is something they don't really promote but in business its important to talk about what you will do to fix something when something goes wrong.
Thanks guys, highly recommend.

Town & Country Covers Ltd
United Kingdom
Almost 2 years using the app
February 5, 2021

easy, functional and essential. it's free and very usefull, thanks to use this app i have optimize my return parcel in easy way

Dexedshop
Italy
Over 1 year using the app
February 14, 2022

This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.

Rejuva Fresh
United States
Over 1 year using the app
January 20, 2019

This app has being doing a great job, makes my website look professional and trustworthy. Even though it does not automatically notify me when a return request is sent, I just check it everyday at the end of the day.

Sarichka Boutique
United States
Over 1 year using the app
January 13, 2021

Such a great App. Easy to use. Had our first returns today and had great feedback from our customer. Highly recommend.

SBNBLDN
United Kingdom
Over 1 year using the app
October 18, 2021

Clicksit has taken our returns to a new level. They offer an incredibly rounded package that after hours of searching, proved to be by far the most cost effective and smooth solution for our business. Great customer support with friendly assistance. Overall, very very happy!

Not So Retro
United Kingdom
Over 1 year using the app
May 28, 2021

Fantastic app and saves us a lot of time, money and effort. For anyone who hates dealing with returns, you'll love this. It's almost fun

Cyprinus Carp Fishing Technology
United Kingdom
Over 1 year using the app