Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

August 14, 2020

I have found this app to be ideal for sorting my returns. Once he return is accepted, the customer gets their return label instantly.
It has saved me so much time when dealing with returns.
I'm happy I chose Clicksit and have no problem with recommending them to one and all.

SoccerTriads
United Kingdom
Over 1 year using the app
January 18, 2019

Great app to manage return requests and processes. Customers like the simple and clear return process. Highly recommend!

Really Awesome Stuff
United States
Over 1 year using the app
Edited December 16, 2021

The clicksit team was promt enough to resolve the issue very quickly . The service has been working smoothly till date apart from few tech glitches which were resolved quickly .

BONYHUB
United Kingdom
Over 1 year using the app
January 20, 2022

Excellent app. Easy to use and lots of great options to allow you to configure it to work for your scenario.

Defined Apparel
United Kingdom
Over 1 year using the app
July 10, 2021

The app is great. It simplifies the whole return and exchange process. Would love to get new features.

Kurti Plus Size
India
Over 1 year using the app
June 5, 2020

This is a great app, we’ve been using it for two months now! Convenient to use and good customer service.

Gaâla
France
Over 1 year using the app
April 16, 2021

Really gives my clients the trust to order seeing the return page, so it helps them see this page on my site.

Dracul Transylvania
Romania
Over 1 year using the app
December 2, 2020

We have been looking to add a labour saving returns process to the site and Clicksit has done just that. Easy to set up and as we have it running on auto approve it requires zero input from our staff. Plus customers like free returns so it is a win win. Would recommend to anyone looking for a simple to use and set up returns option on their shopify site

Motorcycle Parts UK
United Kingdom
Over 1 year using the app
June 24, 2020

Amazing app and even more amazing customer service. Very attentive & helpful. Have used this app and will only use this app. Works perfectly and blends in my store theme. Hassle free, easy to use for both seller and buyer. Thanks Thomas & team!

Tropical Activewear
United Kingdom
Over 1 year using the app
Edited January 28, 2019

Excellent app for processing our returns and providing a FREE return service to our customer.

The team are always quick to respond on the chat bot should I ever come across any issues.

Planks Clothing
United Kingdom
Over 1 year using the app