Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

Edited March 3, 2021

We have been using Clicksit on our store for about 4 months now to provide a much better return experience for our customers. A smooth returns process gives our buyers piece of mind when investing in our products. The team at Clicksit helped us with setting up especially Jodie who has been a great support to us. Not only has it helped us to manage our return requests more efficiently, the functions are great, and lately we have seen an increase in sales, which we think is a plus point to having this app. Many Thanks to the Clicksit Team.

Shaks Boutique
United Kingdom
About 1 year using the app
October 31, 2019

We use this app to manage our UK returns. The customer service from Tom has been absolutely fantastic from the start. The set up is easy, smooth and very user friendly. Top Notch

Country Of Origin
United Kingdom
About 1 year using the app
November 17, 2020

So far so good, can't wait for them to do collection too, their customer service is brilliant. and always on hand

The Splendid Store
United Kingdom
About 1 year using the app
July 13, 2020

Great team at ClickSit. Fast and easy setup and the application is working well. We're giving a service only bigger companies could offer, yet also saving our business time. Highly recommend.

The Slipper Box
United Kingdom
About 1 year using the app
January 16, 2023

Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free.

Nauradika
United Kingdom
About 1 year using the app
Clicksit App Limited replied June 13, 2023

Thank you for your positive review,
We are really glad you are enjoying the app!

All the best
Sorted Returns

November 21, 2020

very good free software. Helps automate your returns process by creating a fully functional returns portal and dose automated emails to the customer. very good!!

UNCOMMON PEOPLE
United Kingdom
About 1 year using the app
September 16, 2020

The team at Clicksit have been absolutely amazing with getting everything set up. Any questions or issues i had were sorted out on the same day and getting everything ready to go was a breeze.

We are using Clicksit to manage returns on our Rugby League World Cup 2021 Shop and its made life so much easier handling returns.

Great work from the guys at Clicksit and we will definitely be using them on our other stores going forward.

Rugby League World Cup 2021 Shop
United Kingdom
About 1 year using the app
October 29, 2020

Love this app. Very easy to set up and saves time dealing with returns. Great customer service too. Highly recommended

InStyle Rider
Australia
About 1 year using the app
February 26, 2021

Easy to you app to help my customers with their returns. I've had the app for a while now and haven't had any issues great app.

Rahtique
United States
About 1 year using the app
November 29, 2020

This app is easy to install and (even more important) for the customers very easy to use. Clicksit Return Center created a great tool to manage return requests.

Voerautomaat.com
Netherlands
About 1 year using the app