Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

December 18, 2020

The app simplifies the returns process and is easy to set up and personalise. The technical support is quick and helpful and the company stay in contact with you and keep you updated regularly.

Lumora Skin
United Kingdom
About 1 year using the app
Clicksit App Limited replied December 18, 2020

Hi Lumora Skin

Great to have you onboard

Thanks for the feedback and good to hear the team supported you well during the onboarding process.

Anything else you need just reach us on the chat within app

Best
Clicksit Support

May 8, 2021

great and helpful app to manage returns. Perfect and easy simple integration... takes out the hassle of returns management

Poli Coffee
Israel
About 1 year using the app
October 9, 2019

I love this app as I have always struggled to stay on top of my returns but with this app, it is so easy and for once I am on top of the returns. I would recommend this app.

Sweetheart Nightwear
United Kingdom
About 1 year using the app
July 10, 2020

We were looking for a UK returns process and decided to go with Clicksit. It has been working well so far, setting up the returns process was easy, and the guys at the business have been friendly and helpful with our setup. They are keen to make the app work well for their clients and have been making improvements. I recommend them!

Little Willow
United Kingdom
About 1 year using the app
May 4, 2019

I love this app. Retoure Management has never been easyer. You have to give it a try, won't regret it!

Magnificent Men'swear
Germany
About 1 year using the app
Clicksit App Limited replied May 16, 2019

Thank you for the review, we are delighted our app is making the returns process easier and more automated for you.

March 28, 2020

I use this app to easily segment the customer's return request. it's a seamless integration that allows a more professional look.

Submission Shark
Canada
About 1 year using the app
November 5, 2020

Great app, simple to use and get set up. The support team are excellent as well if you come up against any issue. Rapid response and very helpful.

Banton Frameworks
United Kingdom
About 1 year using the app
Edited January 19, 2019

Good app for managing your returns. Best part is it is free but can improve on certain areas. Overall a very good app for managing your returns.

Dhwani Tarang Designs
India
About 1 year using the app
January 23, 2021

Professional looking and easy to install. A great solution for small businesses. Highly recommended!

Denturas
United Kingdom
About 1 year using the app
Edited November 25, 2020

This app is fantastic - its easy to install & use. Any problems and they always get straight back to you and talk to you through, Recommend

MG Rivers
United Kingdom
About 1 year using the app