Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

March 28, 2020

I use this app to easily segment the customer's return request. it's a seamless integration that allows a more professional look.

Submission Shark
Canada
About 1 year using the app
November 5, 2020

Great app, simple to use and get set up. The support team are excellent as well if you come up against any issue. Rapid response and very helpful.

Banton Frameworks
United Kingdom
About 1 year using the app
Edited January 19, 2019

Good app for managing your returns. Best part is it is free but can improve on certain areas. Overall a very good app for managing your returns.

Dhwani Tarang Designs
India
About 1 year using the app
January 23, 2021

Professional looking and easy to install. A great solution for small businesses. Highly recommended!

Denturas
United Kingdom
About 1 year using the app
Edited November 25, 2020

This app is fantastic - its easy to install & use. Any problems and they always get straight back to you and talk to you through, Recommend

MG Rivers
United Kingdom
About 1 year using the app
August 18, 2021

This app allows me to manage my returns so easily and has every function I need and great customer service

SweetDreamz Ltd
United Kingdom
12 months using the app
March 20, 2021

works very well, helps to monitor returns and make the process easier definitely recommend to anyone that needs to make returns process easier for you and customers

The Pet Friends
United Kingdom
12 months using the app
June 1, 2021

Make returns very easy. Not a hard process to understand. I have not had any complaints from customers.

saint-aubin-retail&-distribution
United States
12 months using the app
June 17, 2019

still figuring the app out, but so far so good! keep up the good work. It is helping me with the returns process and will hopefully make it easier

Envy Rose
United Kingdom
12 months using the app
Edited September 10, 2019

This has helped really set us apart from other similar companies. Such an easy set up, one quick phone call was all it took to set up the return label service via Collect + and everything so far seems to be working perfectly.

Studio58 Hair Extensions
United Kingdom
11 months using the app