Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

December 2, 2021

If you want to offer a painless and friendly returns process to your customers, then look no further. The returns process is completely automated. We pay for the returns simply because it offers a good customer retention policy to do so and offering this service on your website also helps the prospective customer trust your site and shows that you have taken the time to offer a seamless returns process . Just make sure you update your terms and conditions to reflect same. To summarise: Your returns process will be simple, effective and most importantly less time consuming for you and your customers.

Shaving Time
United Kingdom
11 months using the app
December 24, 2021

It made returns easy to handle, for the customer and for me - easy to install and use, I am very happy!

dogs lead shop and more
United Kingdom
11 months using the app
December 7, 2020

This app was easy to install and well explained when learning how to use it. It has made returns very quick and hassle-free with everything being done with a few buttons. I would highly recommend using this app.

Arabella London
United Kingdom
11 months using the app
March 19, 2019

This returns app is simple and had the basic features that I needed in order to manage returns. It's easy to install and use. Thanks so much for a fantastic product!!

embé®
United States
11 months using the app
December 3, 2020

We've used Clicksit since launching our brand early this year and it's awesome. Simple, user-friendly for both customers and us. Installation was beyond easy. Not sure how they're able to offer this app for free, but we're not complaining. It's great!

SISU Watches
United States
11 months using the app
September 20, 2019

Offensively Blessed was manually updating information on a manual refund per shopify and found Clicksit Return Center app which assited with pulling in the products and able to write a professional email to customer to keep up with updates on status of refund. We are enjoying the app which helps with management for any future returns for the store. Thanks alot Clicksit Return Center for an Awesome product to assit with our store. Offensively Blessed~Claudia

OffensivelyBlessed3
United States
10 months using the app
September 24, 2020

Fantastic app, just what I need for my store. Customer service is fantastic, had a quick but very informative zoom call to help me understand and set up this service and my customers will be happy with the free returns option going forward.

D'Luxe Prints
United Kingdom
10 months using the app
November 7, 2019

We use this app for an automatic return system for our store. This app is extremely useful and on top that it is absolutely Free!

Lamporia
United States
10 months using the app
October 26, 2020

Really happy with how this app has transformed our customer service process. Exactly what we were looking for!!

Spitfire Speed Shop
United Kingdom
10 months using the app
November 15, 2020

Amazing APP. setup is so simple and user friendly. The staff are always on hand to help if required, but so far I haven't needed them. My customers will be very happy with the user experience provided. Grant (4Gingz Ltd)

4Gingz Ltd
United Kingdom
10 months using the app