Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

July 16, 2021

Really easy app to use, excellent visibility for returns and was a breeze to integrate. The personalisation options are really great and super happy that we can refund through clicksit to make the whole process streamlined. Jodie has been really helpful throughout and walked us through set up and additional customization options.

HANRO
United Kingdom
9 months using the app
October 27, 2021

Great app to streamline your returns, easy to use. Professional portal for your customers to process their returns. Besides all those good things the customer support is what sold the app for us, we are very pleased.

Ali’s Couture
United States
9 months using the app
January 22, 2019

winter-warehouse.com thinks this app is very good for a free app. Its very easy to use. We wish it had a few more options to respond when a customer writes a comment. The comments section seems to give the customer a place to make up there own terms/reasons for the return. Idf we could comment back with an approval/decline it would make things run smoother. Once we decline we cant change anything.

Winter Warehouse
United States
9 months using the app
May 1, 2019

Excellent app and very easy to use. I was looking for a free app to process returns and Clicksit is definitely the best one!. Highly recommend

Belle Florence
Australia
9 months using the app
ZigZag Global Ltd replied May 2, 2019

Delighted to have you on board Belle, and you selected our app. Any support we can offer just let us know. Thanks.

April 9, 2020

We came to this app from another app that was too complex and expensive for our return process. This app is streamlined and provides the essential return organization we needed without frills. The fact that it's completely integrated is fantastic and professional.

Kamakura Shirts
United States
9 months using the app
December 29, 2020

superb app, simple efetive, and all options needed, super simple. and the best is Free! free and efetive and superb, what more u need? would look to your others apps for sure :)

Bijuz
Portugal
9 months using the app
August 28, 2020

Easy to install and use. Customer service is amazing have been really helpful talking me through the set up all the way. Customers have liked having a simple way to return and gives me control over returns outstanding.

Mumma and Mia
United Kingdom
9 months using the app
June 8, 2020

I use clicksit returns for my store and i highly recommend, the staff are very quick to respond and very helpful.

TheLifestyleHut
United Kingdom
8 months using the app
Edited July 2, 2019

Honestly such lovely people, friendly and extremely patient too!! Happy with the service so far! Would give more than 5 stars if they were available.

SienCy
United Kingdom
8 months using the app
November 16, 2020

A great app allowing us to offer a smoother, hassle free returns/exchange solution for our customers. Super easy to set up, incredible support. Really pleased with it so far, very straightforward to use.

Hicks & Brown
United Kingdom
8 months using the app