Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

January 27, 2021

I loved this app for returns. It helps in creating the return workflow though I have not used their credits yet.

FashionKart
India
10 months using the app
September 28, 2020

Absolutely brilliant app. It has made my returns process so simple and the team are fantastic at answering questions quickly and efficiently. The intro call was also fantastic as it meant I was able to skip the initial 'getting my head around a new software' and instead I was shown and talked through how to use it and saved so much time. So glad I found this app! Do it, install it, you'll love it!

Reason To Rent Ltd
United Kingdom
10 months using the app
October 30, 2021

This app is very easy to use. There are many step by step guides that help you along the way and staff are always on hand to help 24/7, which is great :)

Skin Soul Smooth
United Kingdom
10 months using the app
April 21, 2021

I love this app! Very helpful advisor (Jodie), she helped me with setting up the app on my store and talked me through the whole process of activating Collect plus for me. Do not hesitate to download this app! You will not regret it and the support of the advisors is excellent!!!

HOUSE OF MILEL
United Kingdom
10 months using the app
September 2, 2020

The best App for all the returns hassles and the icing on the cake is it is free to use. The support from the ClicksIt is great as well. All in all, the best App for the returns management to have and that too free of cost.

HiFiNage
India
10 months using the app
October 4, 2020

I highly recommended it! The app is straightforward to navigate. We have tested a couple of refunds on our website and it all went smoothly.

HÁI Swimwear
Taiwan
10 months using the app
April 21, 2018

Excellent app for automating returns process. Offering seamless CollectPlus returns has also boosted our sales. Initial issues with installation have been rectified with new version off app!! Massively improved our returns operation

Greatcollection
United Kingdom
10 months using the app
July 6, 2020

There are few return management apps available but only handful provide such an user friendly/simple interface and support cost effective European courier services.

Staff is such a friendly and helpful that 2 people volunteered to help me at weekend to sort out a minor issue. In short, a free working app, better service than many paid apps, helpful staff; what more anyone can ask for? Happy :)

Miilady
United Kingdom
10 months using the app
December 20, 2020

I used this app to communicate with my clients much better and easy way and it helps me to make notes and follow up all my returns and inventory

ABRASH CARPET STORE
United Arab Emirates
9 months using the app
ZigZag Global Ltd replied December 20, 2020

Great to have you onboard ABRASH CARPET STORE

We are sure the app will improve your returns efficiency and increase customer conversion and retention as a result.

Best
Clicksit support

August 6, 2019

Simple and easy to use. Tom - the app owner, is also very helpful and responsive to help fix an issue with my logo. It would be even better if I can arrange a return to European countries.

TopDesignerBrands.co.uk
Canada
9 months using the app