Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

July 1, 2019

the app is working absolutely fine.. we look to use the same in future as well and extremely happy...cheers to the entire team

The White Willow
India
Almost 4 years using the app
March 24, 2019

This app work well and easy to use, which really save our time to deal with the return, so good recommended.

Venturelite
United Kingdom
Almost 4 years using the app
September 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Miss Match Group Inc.
United States
Over 3 years using the app
Edited December 6, 2021

Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.

Ethical Bedding
United Kingdom
Over 3 years using the app
November 30, 2021

We've been using the free version for a few years on a couple of our websites. It's been a lifesaver!

Hot Chillys
United States
Over 3 years using the app
August 3, 2020

Easy set up, communication is spot on from app developers. Would recommend. Just waiting for my first return now!

Tilly & Reuben
United Kingdom
Over 3 years using the app
August 30, 2019

A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended.

9 for 9
United Kingdom
Over 3 years using the app
October 6, 2021

Easy to install - looks great on the website and creates a professional and organised look. Support is excellent. A good returns page is essential - this app has helped us enormously.

The Harbour Bookshop
United Kingdom
Over 3 years using the app
February 28, 2021

Very useful. Return process has been easier and responsive due to this app. And very reasonable billing. Good developer!!

YORAD IN 99
South Korea
Over 3 years using the app
May 1, 2020

Really enjoying this app so far. With our www.cosmiccrystals.co.uk business now expanding we are now spending more time dealing with customer returns. This system really makes the process much easier and cuts down lots and of back and forth emails that was costing us a lot of time and energy. Thanks!

Cosmic Crystals
United Kingdom
Over 3 years using the app