Sorted Returns Center , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.
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We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!
Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.
We've been using the free version for a few years on a couple of our websites. It's been a lifesaver!
It's great to be able to offer returns using Collect+ just like our bigger competitors do. The charges are really good and the app is very easy to use. Also the customers do most of the work so we can just sit back and wait for the items to be returned, allowing us to focus on growing our brand.
Very good experience with this app. Great customer support and seamless returns process.
Id recommend
Thank you for your positive review,
We are really glad you are enjoying the app!
All the best
Sorted Returns
This app has really helped me with my small business. I have found the team extremely helpful and friendly! Jodie especially. They are available on live chat which is very useful, they help me set up the app and were very patient. I also just processed my first return, I wanted to hide the return address and just use a barcode..this was explained to me step by step! keep up the great work - some feedback, would be great to have the return address hidden with the print at home option! - I would highly recommend this app
This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.
Really simple installation process and the support team are amazing. Quick responses with any issues sorted out the same day. Couldn't recommend clicksit enough to anyone looking for a really smooth and simple returns process.
Great app for sorting out customer returns, it’s a great app to use, I highly recommend. My customers find the return portal easy to use.
Great to have you onboard Focus Man Fashion, and that's brilliant to hear your customers find the process easy to use. We are certain this will save you and your customers time, and guarantee they have a great return experience which keeps them coming back
Anything more we can assist with please don't hesitate to contact support within the in app chat
Best
Sorted Support
These guys are amazing! very responsive and always get issues resolved quickly. Couldn't recommend them enough.