Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

August 12, 2021

Does everything I need a returns app to do, and at no cost!!!
I love that there is no limit to the number of return requests. It takes away the anxiety of going past the limit, especially for a small business like mine.

Thrift It
Nigeria
5 months using the app
May 24, 2020

Great app, really improves the returns experience for both us and our customers. Makes printing return labels easy for our customers. Thanks!

Deep Calm
United Kingdom
5 months using the app
March 20, 2019

Easy to use and works seamlessly with ANY theme! It helps to streamline the return process and helps customers with no hassle! Thank you for making my return process simple.

Rags|Tags|Bags
United States
5 months using the app
Edited April 10, 2021

Amazing app, creates an automated returns centre for the customer to automatically go in and submit return requests. Easy to use, very friendly company to go through and everything is broken down and explained each step of the way. We use on three different stores and have not had any issues whatsoever. Support is literally a live chat or a phone call away too if you need help setting up or using anything. Thanks

Phone Bar
United Kingdom
5 months using the app
August 18, 2021

Great app - super easy to set-up and use, and provides an extremely customer-centric way of processing & tracking returns!

Arumu
United Kingdom
5 months using the app
November 21, 2021

Really helpful! Love that I can customise everything and also the email alerts when you get a return request are great as they take you directly to the return. Best return platform we've tested :)

ATHES
United Kingdom
5 months using the app
June 24, 2019

So far so good, no issues setting up and its so easy to interact with the costumers. Thank you very much for building such a solid app.

FootballWear
United Kingdom
5 months using the app
December 13, 2020

I was something for an app like this for a long time. Simple, easy to install and professional. The best...it is free! All I needed! Thanks

Velvety
Australia
5 months using the app
January 23, 2019

great app. Help your customers like all the big companies for returns. the only improvement i would like is a feature where the returns are auto approved or sent for approval to merchants based on order value or weight... this feature can bring alot of ease for merchants.

Menswearr - The Legend of Fashion
United Kingdom
5 months using the app
July 15, 2020

Excellent Application! If you need a solution that will really help streamline your return solution this application is it. After researching multiple solutions this solution really stood out to us.

Stitch Golf
United States
4 months using the app