Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

December 1, 2020

Good returns system with responsive customer support with simple yet powerful features. Would recommend.

Liena
United Kingdom
28 days using the app
April 29, 2021

The app is great. A couple more automations could be useful though, and also international returns labels.

Koy Clothing
United Kingdom
28 days using the app
Edited December 5, 2021

This has really streamlined our returns process and I no longer have to track in excel. Thanks for making such a useful app for small businesses! I have an online clothing store for fuller bust women and naturally we get quite a few returns so it's useful to have an app to process it and keep on top of inventory.

TAIDEUX
United Kingdom
28 days using the app
August 11, 2021

Easy to install and setup, as well as a simple returns process and easy to access link for customers. Great app!

Wax London
United Kingdom
28 days using the app
November 25, 2020

This app really helps to streamline your returns process. It was quick and easy to install and customers have found it easy to use so far. It would be great if they could also facilitate international returns labels even if customers had to pay for these.

Ed & Sarna Vintage Eyewear
United Kingdom
28 days using the app
September 5, 2019

Overall a good app for returns. It’s easy to integrate onto your website and use. Support is also helpful

Bouji Lingerie
United Kingdom
Over 1 year using the app
May 11, 2021

As a returning customer, I love the app for my website, it's simple and easy for both my business and a better journey for my customer to process a return a lot easier and hassle free. I find the app easy to install and to manage which doesn't take up my time a lot and then I have more time to crack on with the business more.

Blast Cosmetics
United Kingdom
27 days using the app
Clicksit App Limited replied May 11, 2021

Great to have you onboard Blast Cosmetics, and pleased to hear your setup was smooth. What you have described is what we strive for improving the return journey of both you and your customers. To make sure your customers keep coming back!

Best
Clicksit support

March 1, 2021

This app has made my life way easier due to the streamlined free returns service offered. My customers are having a great time using this service and it is easy for me to manage my returns now. Can't thank these guys enough! Thanks to the whole team who helped set this up for me!

De La Creme Fashions
United Kingdom
26 days using the app
May 5, 2020

Great app! It is very easy to use. The customer service is very fast, friendly and helpful. Very easy for customers to use. Highly recommended.

STIRPARO Lingerie Stylists
Italy
25 days using the app
Edited November 13, 2020

Really quick and easy to set up, the app is a great tool for our expanding business. When setting up the app the customer support was really helpful.

Lavender Hill Clothing
United Kingdom
25 days using the app