Sorted Returns Center , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.
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This app has the best customer service ever. Our business does a lot of exchanges and some returns, which takes up a lot of time manually. I'm very happy with how Clicksit will automate part of this process for us.
Anything which cuts down your time processing returns means we are doing our job 😊
This app is making it very easy for me to handle returns. Really just a flew clicks and it's handled (compared to a few minutes per return through email like I did before). Easy to set up so highly recommended.
These guys are brilliant - customer service is second to none. And the app has helped us deal with returns that were previously very time consuming.
Nice app! Works well overall. I had a small glitch that was caused by entering two email addresses for return updates, but customer service helped me solve that rather quickly.
We recently installed Clicksit and the main thing we noticed right away is how easy it is for our customers to process their returns. We also have reduced the amount of time we were spending on returning emails with instructions. So far.... we are very pleased
Great app for managing return, exchange, and credit requests. The app really streamlines the process for both you and the customer. You can customize so many form fields, page details, email templates, visual design, and return labels with easy. Thank you!
Very good app for free, am looking into their paid service for the future. Support is good, they reply within 24 hours. Constantly updated and they take on board advice you give them, unlike other apps. Highly Recommended.
Just started using this app and so far so good. The returns portal is seamless and fits in very well with my store. Very easy to use from both a customer and store perspective. The guys at clicksit are extremely helpful and accommodating and made the setup really easy. They were also very patient with my queries. Worth noting that this is one of the very few integrated returns apps for UK returns. Looking forward to further developments and customisations of the app.
Thanks you for the review Lanuuk, I'm really pleased the team was able to make the setup seamless. Lot's of new features planned, so looking forward to getting you onboard with those soon.
I would easily recommend this to anyone who has a online store and wants to open up over 7200 drop off points to their customers. Customer service is spot on and it's pretty cheap, we're already saving on every label! Thanks again.
The guys were great to speak to, they helped and guided us all along the way and the setup was really simple too. I know this will provide a great returns service for our customers which is MUCH better than having to administer everything manually.