Sorted Returns Center , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.
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Saves a load of hassle on returns and we can now process them alot better, customers are used to simple returns by the massive online companys & this helps us keep the process smooth and quick!
It's great to be able to offer returns using Collect+ just like our bigger competitors do. The charges are really good and the app is very easy to use. Also the customers do most of the work so we can just sit back and wait for the items to be returned, allowing us to focus on growing our brand.
Easy to set up everything and easy to use too. I had an issue with something that didn't worked as it should and the chat replied to me fast and Clicksit fixed the problem. The translation page is essential if you have customers from different countries.
Great app, easy to set up and there is always someone on hand to answer any questions should you need any help. They have really help streamline my whole returns process!
Love this app, highly recommend! Adds transparency to the returns process - customers use Clicksit to return their order for free from any local Collect Plus store and we can track this progress. Clicksit is also amazing as you can issue customer refunds/ credit/ exchanges from within the app - absolute customer service must! Great communication from their Customer Service team who are always quick to respond to queries.
This really does make the customer return process so simple. There are very few places without Collect+ stores nearby and of course their coverage is always expanding. Also the setup is quick, simple and the support during this is was second to none. If only all Apps had this level of end to end support. I've been using the ClickSit returns system for nearly a year now and they continue to improve the services offered to UK retailers A1 all round.
This application makes it very customerfriendly to take back returns in a proffessional way. The customers understand it and will be informed during the return process. Really great app!
easy to use. my customers enjoy the easy process. i am able to track my returns . the links are usable.
We have been using another Return app for a long time. Unlucky they started charging us $10 for an SSL certificate. Clicksit charges $0 and it's a completely FREE app that covers our needs. I would recommend it to everyone who is looking for an app that manages returns and labels. The best part is that they inject the code to Shopify pages so you don't have to worry about any coding and things. What I can suggest to Clicksit is that they also could add a piece of code that can embed the buttons "return" to the customer's dashboard so they will be able to create a return label or start returning process straight out from customer's account dashboard.
I'm using this app to process my returns and it's been very smooth and easy to navigate so far. Customer service is great too. Highly recommend it for users in the UK. Looking forward to the new updates too.