Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the returns process with features like automated approvals, customizable pages and emails, and progress tracking. It integrates seamlessly with store designs and provides a professional look. The support team is praised for their quick and efficient responses. Despite minor technical issues, they are usually resolved promptly. The app is seen as cost-effective with a free plan, though some wish for more features. It has reportedly increased conversion rates and sales due to improved customer trust and satisfaction.

November 28, 2020

Great App, Works exactly as needed. Little issue getting setup. Great customer service. Issue fix in no time. Highly recommend.

Shop Amour Boutique
United States
About 2 years using the app
July 12, 2021

I am really happy with the app, makes your system look more professional, and it is a great help!!!!!!

denimfaygo
United Kingdom
About 2 years using the app
September 2, 2019

This app has helped us streamline our returns and provide a much more professional looking service for our customers. It’s also saved us lots of time not having to process manual labels anymore.

FACT + FICTION
United Kingdom
About 2 years using the app
May 2, 2021

amazing reutrns app, allows us to manage all customer returns and allows customers to enter all the details in via a very easy to use portal. Cannot fault it at all!

BlockBlueLight UK
United Kingdom
About 2 years using the app
June 21, 2021

Return page can be automatically created. But it cannot upload return labels to customers. I hope the APP can upload return labels automatically in US.

Tigerlywhole
United States
About 2 years using the app
July 1, 2020

After searching and downloading a couple of Apps, I found Clicksit and it was the easiest to use, so straightforward and really helpful staff. Have already recommended to 2 friends who have started their new stores and will continue to reccomend!

Zenyoo
United Kingdom
About 2 years using the app
April 2, 2021

Very good app and extrememly helpful staff. Would highly recommend. Lots of new features are constantly being added too!

Louis Carter Wear
United Kingdom
About 2 years using the app
February 8, 2021

Easy to use and integrate onto the website. Makes it easy to track incoming returns. Definitely recommend this app!

BIRD BEE
United States
About 2 years using the app
January 15, 2018

This is a fantastic app for anyone looking for an easy and professional way to manage order returns. The app was very easy to install and set-up, and their customer service team was very helpful and quick to respond to our queries. The branded returns page provides a very professional look to our returns process, and the simple on-screen instructions makes it much easier for customers to return items which has saved us a huge amount of time responding to customers inquiries. Overall this a fantastic app, especially as it's free to download. An absolute must if you run a high-volume store.

Panzercases
United Kingdom
About 2 years using the app
April 18, 2020

The guys at Clicksit has been fantastic. Very communicative and helpful and gone out of their way to solve any technical issues we've had. Would highly recommend.

ArbourAlexander
United Kingdom
About 2 years using the app