Reviews (345)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to boost average order value by easily adding product add-ons and bundles on product pages. It's noted for its user-friendly interface, customization options, and features like discounted pricing and related product displays. The app integrates seamlessly with existing website themes and maintains a professional appearance. Support is frequently commended for its responsiveness and effectiveness in customization and problem-solving, significantly enhancing online retail operations and increasing sales.

April 28, 2023

App is easy to install, display looks professional and the team sorted out queries promptly. Thank you SpiceGems.

Online Fresh Flowers UAE | Free Same Day Delivery Dubai
United Arab Emirates
7 days using the app
November 6, 2023

We needed a different app for add-on products after we realised the limitations in our previous one. SpiceGems replied to our queries very promptly before we added this app and were able to reassure us that they could solve our problems. Once we installed the app the team has been extremely fast and helpful in customising both the appearance and functionality of the add-on feature for us. I feel comfortable that any future issues we have or changes we want to make will be dealt with quickly and to a high standard.

Izmi
United Kingdom
7 days using the app
March 29, 2022

It does the job for add-ons. Support is quick and no-nonsense. The rest of this is just to reach 100 characteers in the review :-)

Djøf Forlag
Denmark
7 days using the app
April 2, 2020

I'm better sure I'm going to keep this app once my free trial is up. The customer service was amazing at helping me get the code added super fast.

Her Candle Company
United States
7 days using the app
December 11, 2019

This is the second Shopify store that we built. The first app we installed was Product Addons. This is not just because of the App, it is powerful and versatile, that is 30% of the reason. The other 70% comes down to the INCREDIBLE support of the team.

We wanted to do somethings very niche to us (we offer 2,000+ products with many customisations) and they helped us without any hesitation, even helping us on a bug from the theme affecting the product page. Their support is truly second to none and deserves all the recognition they can get, Shopify if you are reading this give these guys all your awards!

The Leather Satchel Co.
United Kingdom
6 days using the app
May 4, 2022

Excellent layout, ease of use and the team is fantastic at working with you on customizing for your site. Great communication. Would highly recommend.

La Bomba Floristry
Canada
6 days using the app
April 12, 2023

I finally found the app I was looking for with Easy Product Addons! Super easy to use and allowed me to display my accessory products on my main product page as up sells.

I had a couple custom requests, and Shipra was very quick to respond and fulfilled my requests to be exactly what I was asking for. Couldn’t be happier.

I highly recommend using this app for anyone who wants to have an attractive and easy solution for incorporating add ons with their website.

MacQueen Pipes
Canada
6 days using the app
September 23, 2022

So far, this app is very basic. I have two big problems. The first problem is that I have the ability to configure add-ons on each product or collection, which adding them within each collection speeds up the configuration process for us tremendously. However, I can only configure a discount for add-ons added only on individual products, not collections. The second problem is there is no way to see how this app performs or what revenue is attributed to the efforts of this app. Some apps will show attributed revenue in Shopify sales channels reports while others might show reporting within their app. This app does neither. I'd be happy to change my review if these features are implemented. Until then, it's not worth the money we pay for this.

Wildlife Tree
United States
6 months using the app
Spice Gems replied October 14, 2022

Hello,

The app is under constant development and new features are released frequently.

Thanks for your feedback.

October 30, 2020

Really great service. I asked them to customize it according to the look and feel we wanted and they did it exactly as we wanted and better! Super fast response too!

Makartt Canada
Canada
5 days using the app
August 1, 2019

Great app and absolutely amazing support. Worked hard to help me customize the app to my exact specifications

UpTeeth
United Kingdom
5 days using the app