Reviews (345)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to boost average order value by easily adding product add-ons and bundles on product pages. It's noted for its user-friendly interface, customization options, and features like discounted pricing and related product displays. The app integrates seamlessly with existing website themes and maintains a professional appearance. Support is frequently commended for its responsiveness and effectiveness in customization and problem-solving, significantly enhancing online retail operations and increasing sales.
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I wanted an add-on app that is straightforward on the backend and not too in-your-face on the customer side. I tried a few before finding this one, which is exactly what I was looking for. As a bonus, customer service is AMAZING, helping to work out theme-specific bugs with the code and getting the app running perfectly. Five stars! ⭐️⭐️⭐️⭐️⭐️ * Update a few days later * I needed to contact customer service for a second time to ask about a specific "add to cart" functionality. I was told that it doesn't exist but that the backend team would be notified so they can consider the update in the future. As we all know, it's generally a dead end or at least an extremely long wait when a company says this. Well, in UNDER 24 HOURS the backend team had not only added the function but sent me a demo and offered to implement the new feature in my shop. What?!! That's unbelievably great service. SpiceGems truly is a gem. Thank you! Five stars is not enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Awesome app! The help was next level. I couldn't work out a few things in installing it or customising the look and they we're super helpful in doing it all for me. Would definitely give them a go if you need add ons to your products. It functions well and the products are add to the cart as they should without affecting any other apps functioning correctly.
Spice Gems has been very responsive to our requests and helpful in navigating the options for a successful implementation on Shopify.
First of all the app works great and the support response was 12-24 hours. They went above and beyond our expectations. However, the app is not as intuitive as we would have liked so that you have to jump back and forth to different screens. But, they did listen to our feedback and asked for details to give to developers. Even with that, we still liked the app so much that we added it to our other Shopify site.
Great app for product options. Easy to set up and easy to use. As good as the app is, the customer service is just as good. Needed help with some formatting and they came through quickly and professionally. I would highly recommend!
Amazing customer service, made the experience of the app suited to our store perfectly! Customer service here is top notch and highly recommend the app if you are on the fence at all!
Great app. Simple and easy to use, served the purpose I needed it for. Customer support is excellent too, developers promptly assisted with installation and customising the app's appearance to match my store's theme.
This app accomplished exactly what we were looking to do by allowing customers to add certain items onto their purchase. So far it has worked flawlessly and the customer service and support team was more than responsive and very helpful!
Extremely Helpful!=] Resolve the question within 2 days.
More important, it really helps on the sales!
Very impressed with the app abilities, integration and the super helpful support team. Highly recommend!