Reviews (686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for significantly increasing email sign-ups and conversions, with some reporting boosts from 1% to over 3%. Its gamified Spin the Wheel feature is noted for enhancing customer engagement and growing marketing lists. The app is user-friendly, customizable, and includes a beneficial placement option on the Thank You Page. Support is described as responsive, helpful, and available 24/7.
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Thank you for rating the app. We encourage you to update this review later once you have fully experienced it on your store. We hope that the app will perform well and help you achieve your goals. For any questions or assistance, our 24/7 live support team is available.
Thanks,
CareCart Team
Thanks for your review. We have noticed that you have already contacted our live 24/7 chat support and our support executive has responded to you via email. The issue that you mentioned has already been fixed. We apologize for this inconvenience. Can you please re-install the app again and let us know if the issue persists?
Thank you for trusting the app and sharing the feedback.
Sehr schöne App und übersichtlich. Vor allem die liebe Dame( Arya ) hat mir sehr geholfen.
muy bueno
es muuuy buena
The app is very easy to use and customise. Customer service is 10/10 - extremely helpful!
The app is easy to use
Excelente aplicación para ayudar a tener más conversiones e interacciones con los usuarios, servicio al cliente rápido.
The app was very easy to setup. The support provided to install the app
was also very good as Alan from the CareCart team helped me with a
Step-by-Step walkthrough in order to setup this app for my website.
Thank you so much for your feedback! We’re glad our 24/7 live support team was able to assist you. 😇
Perfect customer service, easy to use and install, the app is so helpful to show a wheel for customer subscription
I had a great and funny help from Luis the customer agent, he is very professional, talented and great person
Thank you so much for your feedback! We’re glad our 24/7 live support team was able to assist you. 🙂
un service de qualité et irreprochable
fast support assist, i can relax while they set up the wheel :D
They were pretty quick to respond had very clear and helpful information about the set up of the app!
its great customer service is nice
Wenn ein Kunde einen Shopify-Shop mithilfe des Wheelify Spin Wheel Email Pop besucht , ist das Erlebnis aufregend und interaktiv. Wenn Sie auf der Website landen, wird ein farbenfrohes Popup angezeigt, das Ihnen die Chance bietet, durch Drehen eines virtuellen Rads Rabatte oder Preise zu gewinnen. Die Preise umfassen normalerweise Gutscheincodes, prozentuale Rabatte oder kostenlosen Versand, was zur Teilnahme anregt.
Um das Rad zu drehen, müssen Sie Ihre E-Mail-Adresse eingeben, was sich wie ein fairer Kompromiss für die mögliche Belohnung anfühlt. Sobald das Rad aufhört, sich zu drehen, sehen Sie sofort, ob Sie etwas gewonnen haben. Der Gamification-Aspekt macht das Einkaufserlebnis unterhaltsamer und ermutigt Sie, länger auf der Website zu bleiben, um das Angebot einzulösen, was Ihre Begeisterung steigert, einen Kauf abzuschließen.
Die App fügt dem Online-Shopping-Erlebnis ein Überraschungs- und Interaktionselement hinzu und macht es zu einem unvergesslichen Erlebnis, das sich von anderen, eher statischen Rabattangeboten abhebt.
Very helpfull support and easy tool to setup
Thank you so much for sharing the feedback. The team is here for you 24/7 😇
I haven't started anything yet but had to contact customer support for help signing up and setting up the free plan. They were very helpful and friendly. Something to note: if your impressions go above 300 in any given month, it will automatically sign you up for the text tier and charge you.
Thank you so much for sharing the feedback. We wish you best of luck for your campaign. The support team is here for you 24/7. 😇
good.
The app is experiencing issues and needs an update. It is no longer working on my store.
We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to resolving all issues.
Thank you,
The CareCart Team
mkm
customer service live chat are absolutely fantastic, done everything there and then for me while I sat back and just confirmed everything! so glad I fell in with this app! perfect perfect perfect!! would definitely recommend
Thank you so much. This Review has made our Day! :)
thank you Betty for creating the spinning wheel. Let's hope some people will be lucky. :) Thank you very much!
Thank you so much for your wonderful feedback. We wish you best of luck. 🙂
All you need to do is to signup and the agents will do all the support if you ask that. The Agent Kate was very postive :)
Thanks a lot for your feedback. We are glad that our 24/7 support team was able to help you. 🙂
It is so great tool. It is my first time to use. very easy to install and the after-sale service is so quick and good. Worthy!
Thank you so much for your feedback.
The app is simply amazing and the support is spot on with the requests I gave them.
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂
Boa app
5 star
Super goooooooooood customer services especially Luis, I do not even see any person like him, OMG, he help me set up everything. I just wait for the result. Like normally, other brand will teach you how to do that, wont help you to set up. I really recommend Luis!!!!!!!!!!
Thank you so much for sharing your wonderful feedback. We are glad that our 24/7 live team was able to help you. 🙂
great experience so far. A lot of instant help setting the campaigns up.
Thanks a lot for your feedback. 😊
We're sorry to hear about your experience. Our Customer Support Manager has reached out to you via email to resolve any issues you encountered. We're committed to providing great service and would love another chance to make things right.
love it!
good
Good service!!
Fast, helpful, and live customer support - very cool! thank you!
Great app and support team! Quick to reply and resolve the issues!
Super easy to install and verify and activate, the online help centre is quick and efficient. Thank you
litt
I talked first with Luis and then with Alan, super attention and above all they helped me solve my problem, keep up the good work!! Thanks for the support
helpful
Luis was a big help from the minute I installed the app!! My first time building a website, saw a spinner on another website and wanted one!
Thank you very much for sharing your feedback. We are super happy that our live chat team was able to assist you. We wish you the best of luck with your campaign.
About to start using the app now! Will tell you how it goes within next 30 days
Thank you very much for your feedback. Wishing you the best of luck with your conversions. The team is available 24/7 for you.
Thanks a lot for rating the app.
Thanks for rating the app. According to our records, we didn't find any support conversation from your account. Our manager has sent you an email. Please respond to it so we can resolve your concerns.
Very nice support
Thank you for sharing your feedback and appreciating the 24/7 live chat support. We are always here for our valuable customers.