Reviews (1,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for making shopping experiences interactive and fun, boosting engagement and sales with its customizable "spin the wheel" feature. It's easy to set up and integrates smoothly, effectively collecting customer emails and phone numbers. The customer support, especially from Luis, Eva, and Alan, is noted for its responsiveness and helpfulness, with a live chat feature that aids in efficient app customization. Merchants report significant increases in conversion rates, with some noting a jump from typical rates of 2-3% up to 14%.
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Very Good App.
Easy to manage.
I just don't give 5 stars beacause we can't desactivate the wheel spin.
Thank you for sharing the review and liking the app. You can definitely deactivate the wheel spin by turning off the app from 'Slices' menu. Our support manager will reach out for more info and we hope to make your experience 5-star with us. All the best!
App is good and does what it should, and the plus side is that it's free! unlike many of the other spinner apps out there that you have to pay monthly to keep on.
We are happy to read that you liked the app and its performing well. Thank you for supporting the app and spreading the word.
support and activation process was so good
Team helped me to translate in my required language and it was so quick
The wheel really creates life on my page. Furthermore, the tool is easy to setup, and the customer service is very helpful. I recommend it.
perfect
As the heart and soul of our brand, you've brought warmth, guidance, and unwavering dedication to every interaction. Your commitment to making our customers' experiences exceptional has touched countless hearts, including ours.
Good Customer Support and Cool Features, some things can be improved on technical side ,so I will leave room for 1 more star.
Thank you so much for taking time out to share this review, we really appreciate our customer's feedback. Our customer support has contacted you so you can provide your valuable suggestions to us. We would love to hear back from you and incorporate appropriate feedback accordingly. :)
Get ready for the stressfull 15 minutes when you find out your new feature wheel is only giving your customer biggest prize and another 10 minutes you are trying to delete this app. Nightmare. Stay away
We apologize for the inconvenience. Our customer success manager has sent you an email. We did not receive any inquiry from your end. Please reply to us and we will make sure to resolve your concerns. thanks
I had confusions setting up campaign . Customer service was quick to solve my issue. Highly recommended.
Thank you so much for your wonderful review, we are glad that team was able to help you properly.
Amazing app, with such an amazing customer service. This is my 3rd app from care cart. will recommend anytime.