SPD Split Payment & Deposit
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its installment payment capabilities, especially useful for high-value items like custom guitars. It's praised for easy setup, seamless Shopify integration, and no sales fees, enhancing conversion rates. The app's reliability and responsive customer support are frequently highlighted, contributing to increased orders and customer satisfaction by offering flexible payment options.
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Efficient customer support
Thank you for your kind words! 🚀 We're so glad our support could help 💡
If you ever need anything else, we're just a message away! 😊💛
I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.
Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service.
We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality.
We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app.
Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.
This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!
Hello. Thank you for the review . Could you please know that we’re committed to helping every user find a solution. We encourage you to reach out to our support team—we’re always here to assist and will do our best to help resolve any challenges.
Seems like a great app so far - BUT how do you account for product shipping costs? if the split payment happens in the cart and shipping is calculated at check out
Thank you for your review!
Please contact us via live chat within the app, so we could describe the app's workflow. Have a great day!
Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.
Thanks for your feedback. We tried to contact you via email, please drop us a line at your convenience in order to discuss the situation.
I had some questions about how to properly set up deferred payments and minimize risks when collecting payments in installments on auto mode. Andrey from the support team helped me out super quickly — even though it was a weekend! He provided a great consultation and shared helpful tips. I really appreciate the fast and professional support. Highly recommend this app, it’s easy to use and the team behind it really cares.
Thank you so much for the awesome feedback! 🙏
We’re thrilled to hear Andrey was able to help, even on the weekend 🔧🕒
Your kind words mean a lot to our team, and we're always here if you need anything!
I just installed this app last week and i must say am impressed with the customer support, they really helped me resolve the few problems I was having with the app. The best part of it is that the app is very easy to set, lets see how it goes.
We are happy to hear that you are impressed with the support! 🌟
It’s great to know that the app was easy to set up and our team could help resolve your issues quickly.
Wishing you great results as you continue using it!
This is a very well designed app that works exactly as it should. It has provided me with a lot of flexibility and I have gained a lot of new business by using the app. I was able to get started using the app straight away thanks to Anastasiia's help. She was fantastic, thank you!
Thank you so much for your kind words! ✨
We’re thrilled to hear that the app is helping you grow your business and giving you the flexibility you need. Huge shoutout to Anastasiia - we’ll make sure she sees your lovely feedback! 💙🙌
If you ever need anything else, we're just a message away. Wishing you continued success!
I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations.
I suggest running a few test orders to see everything works for your shop.
We appreciate your review! Great to hear you had a positive experience with our customer support. Your recommendation to other users is very valued.
thank you for your help javid it was great to speak with you and fix our website
You’re very welcome! 🙌 It was a pleasure speaking with you as well, and I’m really glad we could get your website fixed. 🚀 Don’t hesitate to reach out anytime you need support