Reviews (52)

Overall rating
2.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 33% of ratings are 1 stars
Edited July 26, 2019

Great team to work with, helpful staff and quick replies on any minor issues. Had a couple sync problems that they fixed right away.

Water & Light Plant Shop
United States
Over 1 year using the app
Spocket replied July 29, 2019

We love the feedback and we are very thankful for sharing your experience. Please know we are just one email away and we will acknowledge your inquiries as soon as possible. Thank you!

September 30, 2019

Great way to expand your business. It takes time but the world belongs to those who can wait!! Try it out!

RUIGOR
Switzerland
Over 1 year using the app
Spocket replied September 30, 2019

We are loving your optimism! That's absolutely correct! We believe that Success takes time, effort and patience. Spocket is looking forward to growing with you!

September 10, 2020

Great app for suppliers! Staff has great communications and sync products/ inventory is very easy.

Snob Apparel
United States
About 1 year using the app
Edited August 19, 2019

Great customer service. Took less than a day to set up my account and sync products from Shopify. Most impressively, we immediately started receiving orders!

Backyard Candles
United States
10 months using the app
Spocket replied August 19, 2019

Conrgratulations on making sales! We hope for your speedy growth and a long time partnership with amazing suppliers like you.

April 4, 2023

This app does not comply with EU Tax Regulations. We have tried to contact them several times to ask them to fix the issue, but with no success.

Linen Couture
Lithuania
Over 2 years using the app
July 5, 2019

I love this app. I have been introduced to many other retailers who successfully help me sell my products.
Thank you,
Linda Singh, President, Sitara Collections

SitaraWholesale
United States
9 months using the app
Spocket replied July 5, 2019

We are so grateful that you took the time to leave us a feedback! We will always be ready to assist and attend to your needs, just contact us anytime at support@spocket.co.

Edited October 15, 2020

Update: Terrible customer service, If you have a problem with an order i.e. Invalid address forget about customer service helping you. They never respond, They only have a stupid bot thing for help. Set up was easy, Well thought out, Communication has been has been good,
As thing progress I will updated this review, But so far no problems

Skin Care By Suzie
United States
Over 1 year using the app
Spocket replied June 13, 2019

We are very grateful to know that, Suzie! We are also happy that you find the setup easy and efficient. We are looking forward to do more business with you and you shall see to it that we will not stop in making our app better if not, the best!

January 9, 2020

Smooth experience so far. I really like that I can see how many retailers are selling my products, it also helps me understand what my most popular products are. We are a growing manufacturer, so this is an exciting new sales channel for our company.

The Goodnight Moon
Canada
5 months using the app
Spocket replied January 10, 2020

Transparency is important to us, so information like this is something we make available to you. Thanks for this and we wish you nothing but growth!

August 9, 2019

The best app to sell my products on the Spocket marketplace has been approved. My products got synced with Spocket in one click. Love it. Bring me sales and sales and sales please.

Love of Life
Germany
4 months using the app
Spocket replied August 10, 2019

Congratulations on making it this far! We hope that you continue to work with us for many years to come. Thank you for making Spocket a wonderful place for dropshipping.

Edited May 10, 2024

On May 16th, I attempted to hook up with Sprocket. It's now May 27th - way longer than the 1-2 days I was told would take to learn about the fate of my application. When I was Wix, this was taken care of in less than 24 hours. I'm not with Wix anymore but I would suspect the Shopify connection would have been just as good. So far, nothing. There really is not much difference in the product lines involved, either. I'm sitting dead in the water now.

UPDATE - It's now May 10th, 2024! Still nothing!

Pioneer Kitty Market
Canada
12 months using the app