Reviews (52)
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Simple. Clean. Easy.
This app makes selling to dropshippers fairly easy and simple. The support provided is by far the best.
Thank you for this app!
Like our merchants, we also want the user experience for our suppliers to be easy to navigate. Like we always say as well, quality support as what we aim to always provide to both the dropshippers and the suppliers we have on the platform. That being said, we're happy to know you're enjoying what we're providing so far!
The app is very friendly - easy to use and has very great support team who's always very prompt in resolving and answering your questions! Great job guys!
We made Spocket this way for suppliers like you and we intend to keep it that way. Thank you for the support!
Our company love working with Spocket. In my first month after was approved as a supplier, I am getting an order every other day, now it is almost daily after they improved their website. Also, their 24 hours support team is awesome! Keep up the good work.
Thanks for loving the app! Rest assured we will not stop working to improve the platform.
I'll be honest. In theory this app is a really brilliant idea. But in execution it is very poorly supported and not very easy to use as a supplier. Spocket synced all of my products with mismatched descriptions, and some without variants. As a wholesale distributor who has over 1,000 SKUs it is not the plug and play experience I was promised. I have a very large library of products and the fact that they are not able to resync the titles/descriptions/variants makes this very cumbersome for us. On top of that, once an SKU has been retired there is no way to remove it from Spocket. I have almost 100 pages of products in my Spocket catalog and maybe 3-4 pages are actually in stock and active. To any wholesalers considering Spocket, beware as it's not as easy as they make it out to be. In my one year on Spocket I have made some sales, however this is probably the smallest part of my business. I feel with better supplier integration Spocket has much more potential but until they give suppliers more control over syncing data there is no easy solution. Spocket seems to be a small team and unless you really email them they will not look into whatever issue you are dealing with. Worth a try. Maybe the process will go easier for you. For anyone wondering, I was contacted by Spocket to join and I did not install this app until they asked me to. If you install this first you may have a different onboarding process than I did.
Your honest feedback is highly appreciated! We will also be honest and admit that it has not been an easy task to handle and onboard thousands upon thousands of suppliers weekly but you can rest assured that we are doing our very best to grow and make things better for all of us. In fact, we have a huge system upgrade on the way to address most of the concerns you mentioned. We sincerely thank you for being a part of our platform and we look forward to seeing your success. Please don't hesitate to reach out to us at support@spocket.co anytime! Thank you!
I applied to become a supplier last week and got approved today. I can't wait to start selling on Spocket. I actually a retailer myself and know how it is for the experience of becoming a merchant. And now, I'm going to be a supplier as well.
Welcome to Spocket and we look forward to working with you! We love getting feedbacks so please let us know how we can improve the app experience to make it easier for users like you to use the system.
i have literally sold NOTHING on this app. NOTHING. And I have been on for most of 2023. Although customer service is good, so i will give this 2 stars instead of 1.
I downloaded the app, filled out the form, got approved and my products started selling. So easy to use. If you have products and want to sell them, it's worth downloading.
Thanks for sharing your experiencing with us and recommending our app! We are very pleased to have you here and be part of the Spocket family.
I've started my own brand and working directly with a manufacturer and Spocket is the perfect place to start selling my products. I want to see how much I can sell here. I did start out as a merchant first to see how I would like to work with Spocket...
We are glad to have you onboard as our customer and supplier! Thanks for applying for Spocket. We aspire to become better and better by the day and hope that our service will benefit you from now on onwards. We wish you best of luck with your brand!
Je vais mettre une bonne note je pense que c'est super pour les dropshippers du monde entier pour les ventes , j'ai postuler et j'attend :) accepter :) Super le site internet .
Bienvenue sur Spocket! merci beaucoup de nous avoir laissé un commentaire et je suis ravi de savoir que vous trouvez l'application utile pour votre entreprise. Dites-nous simplement comment nous pouvons aider davantage et nous serons là pour vous!
Great so far. Easy, quick onboarding and approval process, very helpful responsive people. Thank you