Reviews (52)

Overall rating
2.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 33% of ratings are 1 stars
February 14, 2024

This app is beyond awful. It's a complete waste of time. Not only does it fail miserably at updating the feed from Shopify, but it seems incapable of performing even the most basic functions. And as for the customer service—what a joke! Kimberley and Lorena, the so-called "agents," are nothing short of a nightmare to deal with. Their incompetence knows no bounds. I've never encountered such ...

Faraa.
United Kingdom
7 months using the app
June 19, 2024

This app / platform is a complete commercial fraud! The payment I received was never correct! I set a 30% discount price ( meaning the dropshipper would pay us 30% off our retail price ) but the payment I received was always 40% off!

Their customer support is a joke! It's almost impossible to talk to a person. They tried to block your inquiries and get away with the mess they created with this ...

INSPECIAL HOME
Hong Kong SAR
3 months using the app
January 9, 2020

Smooth experience so far. I really like that I can see how many retailers are selling my products, it also helps me understand what my most popular products are. We are a growing manufacturer, so this is an exciting new sales channel for our company.

The Goodnight Moon
Canada
5 months using the app
Spocket replied January 10, 2020

Transparency is important to us, so information like this is something we make available to you. Thanks for this and we wish you nothing but growth!

August 9, 2019

The best app to sell my products on the Spocket marketplace has been approved. My products got synced with Spocket in one click. Love it. Bring me sales and sales and sales please.

Love of Life
Germany
4 months using the app
Spocket replied August 10, 2019

Congratulations on making it this far! We hope that you continue to work with us for many years to come. Thank you for making Spocket a wonderful place for dropshipping.

September 29, 2019

I installed this app a month ago at least and have not had any contact. They want the info from my store up front but there is no benefit for me if it takes this long to be approved.

Quixotic Wax
United States
3 months using the app
Spocket replied September 30, 2019

Thank you for making us aware about your concern with regards to your application to being a supplier with Spocket. Rest assured that our Operations Manager will get in touch ...

October 16, 2023

Probably one of the worst apps/sellers we have ever dealt with, not only does the app not work well, but their customer service lacks, their fees vs what they offer is ridiculous, and on top of all that they hold sales funds 25+ days after the sale. Definitely not worth it for a seller.

Que Shebley
United States
3 months using the app
March 19, 2024

Installed the app sometime in jan 2024, Till this day I have a message of "A member of our Supplier Acquisition team will reach out to you in 1-2 business days." Haven't heard from anyone

Wallflower Jewelry
United States
3 months using the app
October 29, 2019

Great app! it helped me get my products on the spocket platform and increase my sales. Super easy to use and great for my business.

PotteryWizard
Canada
About 1 month using the app
Spocket replied October 29, 2019

That is absolutely Spocket's goal! To make your experience with us the greatest! Thank you for sharing that with us.

April 3, 2024

A month ago they were verified as a seller and silence. When I decided to check how our product was presented in their marketplace, it turned out that it was not possible to see it until you bought a paid customer subscription. Useless application, not a single sale or even a request, despite the fact that we ourselves sell directly every day. It’s completely impossible to find yourself on the ...

Ponoma
United States
About 1 month using the app
November 21, 2020

How long is your review? What is mine so far for review? Always inline。If you don’t know how to contact you, please reply as soon as possible. thank

ftl520fyt.
China
25 days using the app