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Does not support suppliers from china, they only accept suppliers from counties supported by stripe (China is not stripe supported countries) , disappointed.
We are terribly sorry for this experience and whilst we regret that Stripe does have their own limitation on which country they support and as much as we would like to have you onboard, we simply do not have control over this situation. We will, however, make sure that to improve on that area so we can support all kinds of suppliers applying.
It has been six months since my last review. No sales and no help from support because they never contacted me. This app is a waste of time!
We're glad to have finally gotten in touch with you! Our apologies if there was any confusion with contacting us. Rest assured that we are always here and ready to help however we can with any concerns you may have. Looking forward to helping you make those sales!
This app is beyond awful. It's a complete waste of time. Not only does it fail miserably at updating the feed from Shopify, but it seems incapable of performing even the most basic functions. And as for the customer service—what a joke! Kimberley and Lorena, the so-called "agents," are nothing short of a nightmare to deal with. Their incompetence knows no bounds. I've never encountered such clueless individuals in my life. Honestly, I wouldn't wish this app on my worst enemy. Avoid the plague.
Great app! it helped me get my products on the spocket platform and increase my sales. Super easy to use and great for my business.
That is absolutely Spocket's goal! To make your experience with us the greatest! Thank you for sharing that with us.
Just about Average. I've connected with support so many times to have a refresh of the Shopify integration as once they take the first sync you have to manually update photos, descriptions, etc unlike every other Shopify drop shipper app I sell-through as a channel. Not worth the return on investment for my time or my team's time!
Thanks for letting us know and we're really sorry about the experience! You are absolutely right that all sync should be automatic and it's something we are working to improve on our future updates. We're more than happy to work things out with you and make things better! We'll have one of our account managers reach out to you personally to know how we can make your experience much better. Thank you for your concern and for sharing your feedback! -John
I installed this app a month ago at least and have not had any contact. They want the info from my store up front but there is no benefit for me if it takes this long to be approved.
Thank you for making us aware about your concern with regards to your application to being a supplier with Spocket. Rest assured that our Operations Manager will get in touch with you as soon as possible!
Probably one of the worst apps/sellers we have ever dealt with, not only does the app not work well, but their customer service lacks, their fees vs what they offer is ridiculous, and on top of all that they hold sales funds 25+ days after the sale. Definitely not worth it for a seller.
How long is your review? What is mine so far for review? Always inline。If you don’t know how to contact you, please reply as soon as possible. thank
I can't wait to start selling on Spocket! It's easier than having to spend money on marketing so that I could get sales. I know because I have been on the retailer's end and now that I am my own manufacturer and supplier, I can simply have my items be marketed by other merchants online. So easy, so useful - I love it!
We are happy to know that you are doing so well with your business and that we were able to help you grow! We are always going the extra mile to make sure your dropshipping experience is to your satisfaction.
I have just applied as a supplier and I am very excited to get my business going with Spocket. Please contact me soon!
We are excited as you are! We are very positive that you will be more than satisfied knowing that we have created and built a platform where you will be able to maximize your business potential.We are looking forward to hear back from you as we value your suggestions and feedback to make our business partnership a very fruitful one.