Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

March 17, 2024

Super user friendly

My Store
Netherlands
About 2 months using the app
Spocket replied March 31, 2024

Thank you for the fantastic feedback! We're thrilled to hear that you love the app. If you ever need assistance, don't hesitate to reach out to us at support@spocket.co anytime! We're here to help.

January 19, 2024

spocket is doing the job guys, perfect customer service. Leah is doing a great job

Brave solution supplies
Canada
2 months using the app
Spocket replied January 21, 2024

Hello Brave Solution Supplies!
Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Leah, who we know will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited February 10, 2024

Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.

Shopiy4u
United States
About 2 months using the app
Spocket replied February 6, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

March 10, 2024

Had a great experience with spocket. Haven't had no problems

Crafty Creations & More
United States
3 months using the app
Spocket replied March 12, 2024

Hi Crafty Creations & More!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 13, 2024

I am very happy with Spocket, trust worthy app with quality products. Great if you dont want to use Aliexpress :) would highly recommend.

Moon Seleene
Canada
10 days using the app
Spocket replied February 17, 2024

Hi Moon Seleene!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 11, 2024

Every little thin I need they are always there to help. The app is very easy to operate

Lalaleco
United States
12 days using the app
Spocket replied February 12, 2024

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 13, 2024

This is really awesome, I really don't have anything bad to say. I think it's awesome that they help us. Hope to see my self succeed within a matter of time.

Style Savvy
United States
10 days using the app
Spocket replied January 15, 2024

Hi Style Savvy! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Rest assured that we will be here with you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 3, 2024

The best thing ever for ecommerce

DiamondDome
United States
7 months using the app
Spocket replied March 11, 2024

Hi DiamondDome!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 5, 2024

I had a great experience with Leah. I was just learning my way around the app and I had a few issues at the beginning of my trial. Leah and her team helped me resolved my issues quickly and painlessly.

Deluxe Farmhouse
Canada
2 months using the app
Spocket replied January 7, 2024

Hello Deluxe Farmhouse! Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Leah is always going above and beyond. We’ll be sure to share your praises with them! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 5, 2024

I would like to highlight the exceptional support provided by the agent Ria at Spocket. Her attentiveness, readiness, and effectiveness in addressing my queries were pivotal. Ria’s commitment to high-quality service reflects Spocket’s dedication to customer satisfaction. I highly recommend Spocket for its unparalleled support. Thank you, Ria, and the Spocket team!

SUNVOXY
United States
20 days using the app
Spocket replied February 7, 2024

Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby