Reviews (6,894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the fast shipping from US and EU suppliers, high-quality products, and user-friendly interface that simplifies store management. They value the seamless Shopify integration, responsive customer support, and features like branded invoicing and sample ordering. Automation tools for inventory and order processing, along with educational resources, are also highlighted for enhancing business efficiency and growth.
Refine
-
By rating
Nice app and great customer service. Very friendly and professional. lots of premium products and items to use in dropshipping. lots of choices and fast delivery all over the us and EU.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer service. We strive to provide a great experience for all of our users, and we're glad you find our range of premium products and fast delivery helpful. Your feedback means a lot to us, and we look forward to continuing to support your dropshipping journey! Happy dropshipping!- Eleanor 😊
I love the fast and easy process. It’s very simple and convenient. I would definitely recommend to a friend.
Thank you so much for your kind words! We’re thrilled to hear that you’ve found the process fast, easy, and convenient. It’s great to know that you would recommend Spocket to a friend – that means a lot to us! We’re committed to making things as seamless as possible, and your feedback helps us keep improving. Thanks again for your support! Happy dropshipping!- Eleanor 😊
I am just starting up, finding the online chat very helpful for quick question and answers.
Thank you so much for the stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!
But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over
Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big plus for dropshippers looking to improve delivery speeds.
We’re sorry to hear about the freezing issues and the trouble with reconnecting your Spocket account. That definitely sounds frustrating, especially after selecting your items. If you haven’t already, I’d recommend reaching out to the support team—they can help troubleshoot the issue and assist with any syncing problems between Spocket and Shopify.
In the meantime, if you're running into freezes often, you might want to try clearing your browser cache or switching to another browser to see if that helps. Sometimes, this can improve the performance of the app.
Thank you again for sharing your experience. We hope this gets resolved quickly so you can get back to adding those great products to your store! 🚀 Feel free to reach out if you need any more help! - Eleanor
Its convenient and easy to navigate. They have almost all the right products. The only downside is that it is a bit too expensive.
Thank you for your valuable feedback! We’re so glad to hear that you find the platform convenient and easy to navigate, and that the product selection meets your needs. We also appreciate your insight regarding pricing – we’re always working to offer the best value, and we’ll take your comments into consideration as we continue to improve. If you have any specific concerns or need assistance, please don’t hesitate to reach out. We’re here to help! - Eleanor
extremely quick and responsive
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and responsive. We always strive to provide fast and efficient support, and your feedback means a lot to us. If there's anything else we can do for you, feel free to reach out!Happy dropshipping!- Eleanor 😊
I love the fact that Spocket has many different products that you can place in your store without having to deal with a whole bunch of different apps.
I love how it automates the product process completely, however it's plans are pretty expensive.
Easy interface to navigate with pretty good items to sell.
Thank you for your great feedback! We're so glad to hear that you find our interface easy to navigate and that you like the items we offer. We’re always working to provide a seamless experience and high-quality products. Thanks for choosing us, and we look forward to supporting your business!Happy dropshipping!- Eleanor 😊
Easy to use products that are sourced in the USA