Reviews (6,438)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

August 11, 2024

this app is totally the best for a beginner. Spocket gives a free trial on which gives absolutely free customer care to customers and enough time to get creative with the app.

velquiver
Kenya
About 2 months using the app
Spocket replied August 13, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that you find Spocket to be the best app for beginners. It’s great to know that the free trial and our dedicated customer care have made your experience enjoyable and empowering.

Our goal is to provide new users with the tools and support they need to get creative and succeed, and we’re delighted that we’re meeting your expectations. If you have any questions or need further assistance as you continue to explore and use the app, please don’t hesitate to reach out.

Thanks again for your positive feedback and for choosing Spocket! - Eleanor

July 10, 2024

Yes, I loved using Spocket because it allowed me to easily find high-selling and trendy products for the US market. Finding and adding products to my store was very easy, and the best part was being able to quickly compare prices and asking prices.

However, I couldn't fully utilize its capabilities because I did not know how to use it properly. I need a complete guideline on how to use Spocket for shopify dropshipping. Please assist me, Spocket team. My email is patwaryhassan@gmail.com.

UNIQUE SHOP
Bangladesh
3 months using the app
Spocket replied July 12, 2024

Thank you so much for taking the time to share your thoughts about your experience with Spocket! We're thrilled to hear that you loved our platform for finding high-selling and trendy products for the US market, and that you found it easy to add products to your store.

We apologize that you didn't have the opportunity to fully utilize our capabilities. At Spocket, we're committed to making sure our users get the most out of our platform, and we'd be happy to help you with a comprehensive guide on how to use Spocket for Shopify dropshipping.

We'll make sure to send over a detailed guide to your email that covers everything from setting up your account, importing products, managing orders, and more. Additionally, we'll provide some valuable tips and tricks to help you optimize your store and maximize your sales.

Please look out for an email from us, and feel free to reach out if you have any questions or need further assistance. We're always here to help.

Thanks again for your feedback, and we look forward to helping you unlock the full potential of Spocket! - Erwin

September 27, 2024

I love the products, but I am still struggling with the "Sold Out" on my shopify store.

ShuffStuff
United States
About 8 hours using the app
Spocket replied October 1, 2024

Thank you for your feedback! We're thrilled to hear that you love the products. It can be frustrating to deal with "Sold Out" notifications on your Shopify store. Have you checked your inventory settings or considered adjusting your stock levels? If you need assistance troubleshooting this issue, feel free to reach out, and we'll be happy to help you get it sorted out! - Eleanor

May 28, 2024

I'm jus starting but I can say sprocket made opening an online shop very easy I hope will work well together throughout this new journey

MK Lingerie
Zimbabwe
2 months using the app
Spocket replied June 23, 2024

We strive to make it easy for entrepreneurs like you to start and run a successful online store. If you have any questions or need help, our team is always here to assist you. - Erwin

Edited May 22, 2024

I was not permitted to confirm if Spocket could source my eco-products, because they require you to paid via "14-Trial" before you can perform a search.

Update: 1 - They have provided me with access to search their suppliers and product offerings. I stand by signup my experience as not being good. I will acknowledge the CEO was very responsive and polite in our email exchange. They actually provided me access at no cost. I will update my review after trying. Thanks

Bougie & Green
United States
11 days using the app
Spocket replied May 21, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

October 23, 2024

Amazing

Velvet Junction
United Arab Emirates
1 day using the app
Spocket replied October 25, 2024

Thank you! We’re thrilled you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor

September 4, 2024

So fun and simple also great guidance love it

NexTrend
Cook Islands
14 minutes using the app
February 27, 2024

This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.

Borrowed & Blue Wedding Outlet
United States
Over 1 year using the app
Spocket replied March 2, 2024

Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 1, 2024

I’m new with this store

My Store
United States
2 minutes using the app
Spocket replied November 4, 2024

Welcome to our Spocket! We're excited to have you here and hope you enjoy exploring our products. If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! - Eleanor

July 16, 2024

Good industry and personnality

ELEVATE
Canada
20 days using the app
Spocket replied July 19, 2024

Great to hear that you think so highly of our industry and personality! We're proud to be a part of it. - Erwin