Reviews (6,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.
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love this app it connect you to suppliers also offer free service version with limited access
Thank you so much for your kind words! We're thrilled to hear that the app is helping you connect with suppliers and that you're enjoying the free service version. We’re committed to providing value, and we hope you continue to find it helpful. If you ever have any questions or need assistance, feel free to reach out. Happy dropshipping!- Eleanor 😊
It's been frustrating to siup, so we'll see howuch I like it after I get it ser up.
Thank you for sharing your experience! We completely understand how frustrating setup can be at times. If you run into any issues or need assistance, feel free to reach out. We're confident that once it's all set up, you'll enjoy it. We appreciate your patience and hope it works out for you! - Happy dropshipping!- Eleanor 😊
Giving 3 Stars because so far I can not get the products to show as in stock on my website. Support for Spocket has been great but Shoptify may be the cause of the issue. I am working on it from both sides.
I’m new with this store
Welcome to our Spocket! We're excited to have you here and hope you enjoy exploring our products. If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! - Eleanor
I love the products, but I am still struggling with the "Sold Out" on my shopify store.
Thank you for your feedback! We're thrilled to hear that you love the products. It can be frustrating to deal with "Sold Out" notifications on your Shopify store. Have you checked your inventory settings or considered adjusting your stock levels? If you need assistance troubleshooting this issue, feel free to reach out, and we'll be happy to help you get it sorted out! - Eleanor
Amazing
Thank you! We’re thrilled you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor
So fun and simple also great guidance love it
this app is totally the best for a beginner. Spocket gives a free trial on which gives absolutely free customer care to customers and enough time to get creative with the app.
Thank you so much for your wonderful review! We’re thrilled to hear that you find Spocket to be the best app for beginners. It’s great to know that the free trial and our dedicated customer care have made your experience enjoyable and empowering.
Our goal is to provide new users with the tools and support they need to get creative and succeed, and we’re delighted that we’re meeting your expectations. If you have any questions or need further assistance as you continue to explore and use the app, please don’t hesitate to reach out.
Thanks again for your positive feedback and for choosing Spocket! - Eleanor
It’s a very smooth process processing a order. Great for women but men’s clothes etc not so much. They used to have a lot more products. The price point and products don’t really match at this point.
We appreciate your helpful feedback! Rest assured that we are and will constantly add more selections for you. We'd love to discuss and recommend some top suppliers for you! We also would be happy to clarify regarding any pricing concerns. Please reach out to us at support@spocket.co and we'll gladly help however we can. Thank you very much! -John
I'm new to Shopify and I'm getting ready to launch my store. I do have a few concerns about using Spocket. At first glance, the items and integration seem good. Also, I like the shorter shipping times. Here are my concerns, though.
First, I signed up for the 250 products option but I didnt realize it was listing of the products vs selling. When I look at the next tier, there really aren't extra services just the option to list extra products. So, to stock my store, I have to use other vendors or pay the higher price before I see if the products sell as well as other vendors. Also, I paid for the full year and if I want to go upward, my option is only to pay for the larger amount full year. I'm trying to work with customer support to see how I can get the higher level and go to a monthly plan.
This brings me to my second concern. 24/7 support means I can reach out 24/7 but they are not available 24/7. So, I can't seem to do business when it is convenient to me but rather it is convenient to them. And, since I can't talk to their vendors with an issue because they are the pass-through, this can cause a customer issue for me, a new store.
I will say, the one time I had a vendor issue, they eventually responded and allowed someone from the vendor to reach out. This is why I'm giving three stars or it would be two stars.
Stay tuned as I launch. I hope I don't have to eliminate them as a vendor. I really need a reliable vendor who ships out of North America.