Reviews (6,826)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.

August 9, 2024

amazing app for ecommerce and easy to work with

MSA-Authentics
Denmark
6 months using the app
Spocket replied August 13, 2024

Thank you so much for your kind words! We’re thrilled to hear that you find our app amazing for eCommerce and easy to work with. Our team works hard to create a seamless and effective experience, so your feedback truly means a lot to us.

If you have any suggestions or need assistance as you continue using the app, please don’t hesitate to reach out. We’re here to support you and ensure you get the most out of our platform.

Thanks again for your positive review and for choosing us for your eCommerce needs! - Eleanor

Edited September 5, 2024

I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? Most aliexpress products now are promoted by "CHOICE," the aliexpress version of Amazon, meaning aliexpress and choice will be all over the package your customer recieves. Meanwhile the US options are literally just random things added by random sellers they allow on the platform, looks like a thrift shop, bad images, immature and vague description etc, and we're expected to pay $40 just to get started building a thriftshop lol. Not to mention that their listings are so high expecting you to be okay with a few dollars, as if youre not going to be investing in paid ads which leaves you nothing.

WARNINGGGGG: I never opted for a subscription plan, not even a free trial. Just downloaded it for a day to look at their offerings then uninstalled the app. My paypal said I have an "auto-pay" of $39.99 scheduled for Spocket, I signed in to my spocket account again, it was showing that I def have the free plan with no subscription on. I was only able to cancel the auto pay directly from my Paypal since the spocket account shows as free trial. I have no idea how it fished my paypal info, prob because paypal is connected to shopify. Beware, if you're credit card is the one connected to shopify the auto pay may not be as obvious.
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Update: They've been spamming me with emails a few times a week ever since my review, cc'ing almost everyone in their department. Bipolar as a company, leave me alone! Blocked them and reported as spam but still in my inbox, new email from one of their staff each time!!!

Glowup For All
United States
2 days using the app
Spocket replied September 10, 2024

hank you for sharing your feedback and concerns. We understand your frustration regarding the product variety and integration with AliExpress. Spocket aims to provide a curated selection of high-quality products, and while we do offer access to products from various sources, including AliExpress, our goal is to help you find reliable and unique items for your store.

We recommend reviewing the suppliers and products thoroughly to ensure they meet your quality standards and align with your brand's reputation. If you have any specific issues or need assistance with product selection, please reach out to our customer support team

May 17, 2024

Great App!Very easy to use. Tones of nice products!

Keep Fit Fitness Store
United Kingdom
About 1 year using the app
Spocket replied May 19, 2024

Hi Keep Fit Fitness Store!

Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products to add to your store. We have great products you can choose from and we are adding more soon!

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

September 15, 2024

This is a Good app

My Store
United States
About 2 months using the app
Spocket replied September 16, 2024

Thank you so much for the positive feedback! We're thrilled to hear you're enjoying the app. If you have any suggestions or need assistance, feel free to let us know. Your support means a lot! - Eleanor

November 6, 2024

Excellent service and UI/UX overview of the dropshopping service.

Wanderlust Wear
Norway
11 minutes using the app
Spocket replied November 7, 2024

Thank you for your fantastic review! We're thrilled to hear that you’re enjoying both our service and the UI/UX experience. We put a lot of effort into creating an intuitive and seamless platform, so it’s great to know it’s making a positive impact. If you ever need any support or have suggestions, feel free to reach out – we’re here to help! - Eleanor

June 19, 2024

User friendly and many high quality products

Mélou
United States
3 months using the app
Spocket replied June 23, 2024

We're committed to providing our users with the best products on the market, which is why we carefully curate our supplier network to ensure that every product meets our high standards. We're confident that our products will help you build a loyal customer base and drive sales for your business. - Erwin

March 14, 2024

loving the experience with the help for my store I'm new to this and really are learning from scratch so i definitely need the guidance

S.C.M.J
United States
About 2 months using the app
Spocket replied March 18, 2024

Hi there!
Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 22, 2024

Beaucoup de choix sur la plateforme facile a utiliser

N'URA Store
Morocco
About 2 months using the app
June 4, 2024

This is amazing. I am newly start-up for dropshipping didnt know how to start, thru this apps, I get the best guidance. Thanks

My Store
Singapore
15 days using the app
Spocket replied June 23, 2024

We're thrilled to hear that our platform has been able to provide you with the guidance and support you need to start your dropshipping journey! We know how overwhelming it can be to start a new venture, especially when it comes to navigating the world of e-commerce. - Erwin

August 27, 2024

Sprocket is amazing!

LEXRO
United States
Over 4 years using the app
Spocket replied August 29, 2024

Thank you so much for your amazing feedback! We’re thrilled to hear you think Spocket is amazing. Your enthusiasm and support mean a lot to us. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help and can’t wait to serve you again! - Eleanor