Reviews (6,826)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.

March 13, 2024

I am impressed with the wide selection of items from smaller, more unique US and European businesses, which will help my shop stand out. Also Leah was a big help when I ran into a snag with duplicating my store accidentally. She is very patient, knowledgeable, clear, and polite. The support team got it fixed in a couple of days.

Gynarchy Shops
United States
13 days using the app
Spocket replied March 15, 2024

Hi Gynarchy Shops!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 15, 2024

spocket is top

YOURUNDERWEAR.STORE
Slovakia
10 months using the app
Spocket replied October 16, 2024

Thank you for the awesome shout-out! We're so glad you think Spocket is top-notch! If you ever have questions or need support, we're here for you. Happy Dropshipping! - Eleanor

March 13, 2024

Terrible app and company that just want to take your money. Coming from someone who has been dropshipping for 2+ years, I would say there are other better alternative. I barely used the trial because I didn't see much of the "AI" tech that could help my business any better. I tried to cancel the trial on the same day It supposedly ended but I already got charged $100 for it and they are not going to refund it after many emails back and forth.

Goodgadget
United States
About 2 months using the app
Spocket replied March 15, 2024

Hi there!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

August 4, 2024

Super fast set up easy and great for new starters

D's Delights
United States
17 days using the app
Spocket replied August 6, 2024

Thank you for your great feedback! We’re delighted to hear that you found the setup super fast and easy, and that it’s been great for new starters like yourself. Our goal is to make things as seamless as possible, and it’s wonderful to know we’re hitting the mark. If you need any more help or have any questions, don’t hesitate to reach out! - Eleanor

November 8, 2024

Its very easy to use with great products

LaLa Land Luxe
United States
1 minute using the app
Spocket replied November 11, 2024

Thank you for the great feedback! We're so happy to hear that you're finding the platform easy to use and love the products. We aim to make things as simple and seamless as possible, and it's fantastic to know you're having a positive experience. Let us know if you ever need any help—we're always here for you! - Eleanor

August 24, 2024

Love that it has tons of inventory selection, and books!

Harvest Season
Mexico
29 days using the app
Spocket replied August 26, 2024

Thank you for your great feedback! We’re thrilled to hear that you love our extensive inventory selection and the variety of books available. We strive to offer a diverse range of products to meet all your needs. If you have any more feedback or need assistance, feel free to reach out. Thanks for choosing us! - Eleanor

July 20, 2024

i think this app has great potential to build businesses from scrath. as it helps big time to connect suppliers with businesses and brands.

Dr.Tail
United States
28 days using the app
Spocket replied July 22, 2024

That's exactly what we're all about - connecting suppliers with businesses and brands, and making it easy for them to grow and thrive. We believe that by providing a seamless and efficient way to find and source products, entrepreneurs can focus on what they do best - building and growing their business. - Erwin

September 4, 2024

Spocket Dropshipping es una aplicación fácil de usar con una amplia selección de productos de alta calidad. Ofrece un excelente servicio al cliente y la opción de recibir muestras de producto antes de comprar a gran escala. Lo recomendaría a cualquier persona que busque proveedores confiables para su tienda en línea. 5 estrellas.

GLOBAL TREND
Mexico
4 months using the app
Spocket replied September 5, 2024

¡Muchísimas gracias por tu reseña tan generosa y detallada! Nos alegra enormemente saber que encuentras Spocket Dropshipping fácil de usar y que aprecias nuestra amplia selección de productos de alta calidad. También estamos encantados de que hayas tenido una buena experiencia con nuestro servicio al cliente y con la opción de recibir muestras. Tu recomendación significa mucho para nosotros. Si tienes alguna otra consulta o necesitas asistencia en el futuro, no dudes en contactarnos. ¡Gracias por darnos 5 estrellas! - Eleanor

June 14, 2024

Spocket is a just a better place to proccess all what you need and sell like crazy. since i joined them am having Good Results and the Support they provide is for a human nature with the good understanding everyone. Thanks Spocket.

Shan & S Online Shop
United States
6 days using the app
Spocket replied June 23, 2024

You're having a fantastic experience with Spocket, and it's wonderful to see that our platform has helped you achieve good results with your dropshipping business. We're thrilled to hear that our support team has been able to provide you with the help you need, and that our platform has been user-friendly and intuitive for you. - Erwin

May 7, 2024

Spocket is a fantastic company that provides an excellent platform for dropshipping businesses. Their user-friendly interface, wide range of products, and efficient order processing make it easy for businesses to find and sell high-quality items. Their customer support team is also top-notch, always ready to help with any issues that may arise. I highly recommend Spocket to anyone looking to streamline their dropshipping operations and increase their profitability.

My Store
United States
2 days using the app
Spocket replied May 9, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby