Reviews (6,814)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

February 10, 2024

Still learning how to use the app. So far so good, pretty easy. Hoping it will be a game changer for me!

Wonder Baby
United States
8 months using the app
Spocket replied February 12, 2024

Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited November 6, 2024

pas sérieux ! attention à tous !! ils prélévent même quand vous êtes désabonnés.
Contacté mais je n'ai pas de réponse. Malgré ma désinscription et en allant sur le compte spocket je constate que notre compte est toujours actif et il est impossible de se déconnecter.
Des pratiques inacceptable et une application validée par Shopify. Il serait essentiel que shopify puisse vérifier les applications qu'ils valident. Je constate que nous sommes nombreux à rencontrer ce problème (voir les commentaires de la fiche)

Oscar et Plume
France
About 1 hour using the app
Spocket replied October 21, 2024

Nous sommes vraiment désolés d'apprendre votre expérience et nous comprenons votre frustration. Votre avis est important pour nous, et nous souhaitons résoudre ce problème rapidement. Pouvez-vous s'il vous plaît nous contacter directement afin que nous puissions examiner votre situation et vous aider ? support@spocket.co Merci de votre compréhension. - Eleanor

June 5, 2024

Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.

The Eclectic Corner
United States
5 months using the app
Spocket replied June 23, 2024

We're thrilled to hear that our shipping has been prompt and reliable. We understand how important it is for your customers to receive their orders quickly and efficiently. We're proud to offer fast and reliable shipping options, so you can focus on what matters most – growing your business! - Erwin

August 5, 2024

Love it it great coooool

My Store
New Zealand
About 2 months using the app
Spocket replied August 6, 2024

Thank you for the awesome feedback! We’re happy to hear that you love it and find it cool. Your enthusiasm means a lot to us. If you have any more thoughts or need assistance, feel free to reach out. We’re here to help! - Eleanor

Edited May 9, 2024

Finally! A dropshipping supplier who has put some thought into protecting customers against trademark infringement claims! This is so rare! Great selection as well! Edrielle was very helpful.

Rapidvehicles
United States
3 months using the app
Spocket replied May 6, 2024

Hi Rapidvehicles!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 17, 2024

They made it so easy for me to get the best and greatest products with very detailed descriptions of the products. It made my drop ship store so easy to make and get sales going fast

My Store
United States
3 months using the app
Spocket replied May 19, 2024

Hi there!

Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 19, 2024

ITS FAST SHIPPING

Aurrum luxury Leather
United Kingdom
About 2 months using the app
Spocket replied August 20, 2024

Thank you for the great feedback! We're glad to hear you were impressed with the fast shipping. We aim to provide quick and efficient service, so it's fantastic to know we're hitting the mark. If you have any other comments or need further assistance, just let us know! - Eleanor

July 7, 2024

I'm new to Spocket but it's been easy to use so far and has a large selection of items.

Sustainable CBD Wellness
United States
About 1 month using the app
Spocket replied July 11, 2024

A huge thank you for your kind words about Spocket! We're thrilled that you've had a positive experience with us, and we're grateful for the opportunity to serve you. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We're always looking for ways to improve and appreciate your feedback. Thanks again for choosing Spocket! - Erwin

February 1, 2024

Spencer helped me set up Spocket to easily push products from AliExpress to my new Shopify store. He was fast and helpful, and followed back up with me to make sure I had the solutions I needed.

BuzzBuy
United States
3 months using the app
Spocket replied February 5, 2024

Hello BuzzBuy!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Spencer will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 22, 2024

produkter med hög efterfrågan och låg konkurrens

My Store
Sweden
6 days using the app
Spocket replied October 23, 2024

Det låter som en bra strategi för att öka din försäljning! Att fokusera på produkter med hög efterfrågan och låg konkurrens kan verkligen ge en fördel. Om du behöver hjälp med att identifiera sådana produkter eller tips för att hitta dem, är jag här för att hjälpa till! - Eleanor