Reviews (6,629)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

February 18, 2024

Easy to use. I'm new to this and I was able to figure it out very quickly. I will recommend this to everyone.

My Store
United States
About 2 months using the app
Spocket replied February 19, 2024

Hi there!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 17, 2024

Great selection of products and 5 star customer service! Eleanor was exceptional helping me with my account setup issues! Recommend

1CLICKAHEAD
Portugal
6 months using the app
Spocket replied February 19, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 23, 2024

Easy to use.

My Store
United States
1 minute using the app
Spocket replied October 25, 2024

Thank you for your feedback! We’re glad to hear that you find the app easy to use. If you have any questions or suggestions, feel free to reach out! - Eleanor

Edited January 22, 2024

After working with Abigail, who made the transition very painless, she was able to completely take care of me and provided me with the upmost respect and professionalism. She was great to work with and I hope to work with her again in the near future!!!! 5 STARS all the way!

B2B Paranormal
United States
16 days using the app
Spocket replied January 21, 2024

Hi B2B Paranormal!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience. - Abby

November 23, 2024

Very easy to integrate with my Shopify store.

Discount Merkato
United States
Spocket replied November 26, 2024

Thank you for your feedback! We're so glad to hear that the integration with your Shopify store was easy. We aim to make the process as seamless as possible, and we’re always here to support you if you need any help!Happy dropshipping!- Eleanor 😊

April 22, 2024

My experience as part of a management team at Costco Wholesale, I've always valued providing exceptional service to our members. Leah definitely exceeded expectations! She was patient, attentive, and truly focused on ensuring a positive customer experience. Leah is a real asset to your team.

My Store
Canada
About 2 months using the app
Spocket replied April 23, 2024

Thank you for sharing your experience! It's wonderful to hear that Leah provided exceptional service and exceeded your expectations. We're proud to have her on our team and we appreciate your recognition of her dedication to ensuring a positive customer experience. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

Happy Spocket-ing!

June 27, 2024

The best

My Store
South Africa
29 days using the app
Spocket replied July 4, 2024

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're happy with your experience with us. Our team works hard to ensure that every interaction meets the highest standards of quality, and it's great to know that we've exceeded your expectations. We appreciate your support and hope to serve you again in the future! - Erwin

March 21, 2024

about to renew my yearly subscription with them, working good

pablo's store
United Kingdom
Over 1 year using the app
Spocket replied March 31, 2024

Absolutely amazing! Thanks for signing up with Spocket and deciding to stay with us and for the years to come! Feel free to reach out to us if you need help!

Happy Spocket-ing!

January 16, 2024

I’m satisfied with spocket. The main thing I learned is to order the product myself so I can recommend to the customer. As an owner of a business, I’ve learned that success won’t come overnight, and having an experienced team like spocket is essential. I do recommend them.

Smart Pet Emporium
United States
About 1 month using the app
Spocket replied January 21, 2024

Hello Smart Pet Emporium!
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will always do our best as your partner to success. We also appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 30, 2024

Always very helpful & thanks again Spencer

Gymlifezone
United Kingdom
About 1 year using the app
Spocket replied April 10, 2024

You're very welcome! It's always a pleasure to assist you. If you ever need further assistance, don't hesitate to reach out. Thank you for leaving a review for Spencer!

Happy Spocket-ing!