Reviews (6,814)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

September 22, 2024

Seamless integrations

FabLiztik
United States
3 months using the app
Spocket replied September 23, 2024

Thank you for your feedback! We’re thrilled to hear that you found our integrations seamless. We strive to create a user-friendly experience, and it’s great to know we’re hitting the mark. If you have any specific features you love or suggestions for improvement, we’d love to hear them! - Eleanor

March 20, 2024

It really helped me understand how to start and connect my account to Shopify. It also gave me plenty of options to choose from. I highly recommend these to apps.

My Store
United States
About 2 months using the app
Spocket replied March 31, 2024

Thank you for your feedback! We're pleased to hear that you're utilizing the Spocket app on your Shopify store for quality products. Our support team is available 24/7 if you need any assistance.

Happy Spocket-ing!

February 25, 2024

Spocket didn’t meet my business needs just yet as more choices needed for my type of business. But I found the ease of use with Shopify, the ability to pause and reactivate, then cancellation ( hopefully not for long)!, all features very useful. I needed support and Lorena helped me immediately. I hope to be back

Odlum and Chica Pet Products
Ireland
10 months using the app
Spocket replied February 28, 2024

Hi Odlum and Chica Pet Products!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 4, 2024

I like the layout and fast performance of the website. It is easy to see, search and list the items from here. The best part is its from USA

Wiggins' Outlet
United States
2 months using the app
Spocket replied June 23, 2024

We've designed our website to be easy to use, with clear categories, concise product descriptions, and high-quality product images. We want to make it easy for you to find what you need quickly and efficiently, so you can get back to running your business. We're glad that you find our site easy to search and list products on! - Erwin

November 26, 2024

Easy to use

Zelev Beauty
United States
5 minutes using the app
Spocket replied November 28, 2024

Thank you for your feedback! We're so glad to hear that you found Spocket easy to use. We strive to make the process as seamless as possible for our users, and it’s wonderful to know that it’s helping you in managing your business. If you ever need any assistance or have more feedback, feel free to reach out. We're here to help! Happy dropshipping!- Eleanor 😊

July 1, 2024

verry good super helpful if u dont have time to add in the products yourself

sadhamsters
Sweden
About 2 months using the app
Spocket replied July 4, 2024

Thank you for taking the time to share your thoughts about our app. We're grateful for customers like you who help us improve and grow. - Erwin

June 19, 2024

User friendly and many high quality products

Mélou
United States
3 months using the app
Spocket replied June 23, 2024

We're committed to providing our users with the best products on the market, which is why we carefully curate our supplier network to ensure that every product meets our high standards. We're confident that our products will help you build a loyal customer base and drive sales for your business. - Erwin

May 20, 2024

I would highly recommend this app and would rate it a five quality star. The best by far

My Store
South Africa
4 months using the app
Spocket replied June 23, 2024

Wow, thank you so much for your glowing review! We're thrilled that you're loving our app and would highly recommend it. - Erwin

March 11, 2024

So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.

Eva Stessa Home
United States
2 months using the app
Spocket replied March 15, 2024

Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 10, 2024

Y’all. Have excellent customer service and a lot grade a product very easy to navigate. And hook to the store you want

market mingle
United States
About 2 months using the app
Spocket replied June 23, 2024

At Spocket, we take pride in our customer service team, who are always available to help with any questions or concerns you may have. We're committed to providing timely and effective support to ensure that you can focus on growing your business. - Erwin