Reviews (6,815)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

January 3, 2025

Meget useriøs app. Umulig å avbryte medlemskap!

Odea Design
Norway
1 day using the app
Spocket replied January 6, 2025

Takk for at du deler din tilbakemelding. Vi beklager opplevelsen din. Vi streber etter å gjøre prosessen så smidig som mulig, og vi hjelper deg gjerne med å løse eventuelle problemer med å avslutte medlemskapet ditt. Ta kontakt med kundestøtteteamet vårt, så skal vi sørge for at saken blir løst raskt. på support@spocket.co

Edited May 13, 2024

I tried to give Spocket another try, but it’s just not going to work out with us. I can’t afford to keep continuing to refund customers due to sellers not shipping orders in a timely fashion.

The platform is ok if you have no issues but once a supplier doesn’t ship, Spockets response time is outrageous. I will no longer be using this platform once we receive a resolution on this last order. It’s too inconsistent and hurting our business.

7Kouture
United States
Over 4 years using the app
Spocket replied February 28, 2024

Hi 7Kouture!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

July 27, 2024

é uma app muito boa eu recomendo bastante , ajudou-me imenso

Minha loja
Angola
About 2 months using the app
Spocket replied July 30, 2024

Muito obrigado pelo feedback positivo! Fico feliz em saber que a nossa app foi útil para você. Se precisar de qualquer ajuda ou tiver sugestões, não hesite em nos contactar. Agradecemos o seu apoio e recomendação! - Eleanor

November 22, 2024

Great App Fast response time with accurate response to messages basically great understanding of what you need help in. easy to navigate the app as well website.

My Store
United States
April 22, 2024

Very easy! I love it . Ots very nice for beginners as well. Not too complicated no harsh and wild fees. I hope everyone finds out about this and become their own bosses. Cause this right here is the truth

Scoob’s Place
United States
About 2 months using the app
Spocket replied April 26, 2024

Thank you for your enthusiastic feedback! We're thrilled to hear that you find Spocket easy to use, especially for beginners. We appreciate your support in spreading the word about Spocket, and we share your excitement for empowering individuals to become their own bosses. Your satisfaction is our priority, and we're committed to delivering the best experience possible.

Happy Spocket-ing!

June 22, 2024

Running a shopify store can be daunting. There are sooo many choices of apps on the app store. I believe that I have tried them ALL and then I decided to go back to spocket. It has everything I need at a great price. It simplifies everything! Thanks

Mezzy Hair
United States
24 days using the app
Spocket replied June 23, 2024

Thanks for choosing Spocket again! We're honored that you've given us another chance, and we won't let you down! If you ever need anything or have any questions, don't hesitate to reach out. We're always here to help. - Erwin

September 5, 2024

I love the merchandise

Ladyletha&princess boutique
United States
About 2 months using the app
Spocket replied September 9, 2024

Thank you so much for your kind words! We’re thrilled to hear that you love the merchandise. Your satisfaction is incredibly important to us, and we’re delighted that our products are meeting your expectations. If there’s anything else you need or if you have any feedback, feel free to let us know. Thanks for your support and for being a valued customer! - Eleanor

June 29, 2024

Great selection and easy to navigate through site

Hodge dropshipping
United States
About 2 months using the app
Spocket replied July 4, 2024

We're glad you've had a seamless experience on our website. Our goal is to make it easy for our customers to find and purchase the products they need, so we're happy to hear that we've achieved that for you. - Erwin

July 23, 2024

Awesome website so far!!!

Cool finds by Jenn
United States
21 days using the app
Spocket replied July 24, 2024

WOW, thank you so much for your enthusiasm! We're thrilled to hear that you're having an awesome experience with Spocket! We're proud of the work we've done to create a platform that's easy to use, reliable, and packed with features to help you succeed. Your positive feedback means the world to us! We're always looking for ways to improve and expand our services, so please keep sharing your thoughts and ideas with us. We can't wait to see what you achieve with Spocket! - Erwin

August 19, 2024

Awesome app

MyGirliesBoutique
United Arab Emirates
9 days using the app
Spocket replied August 20, 2024

Thank you so much for the compliment! We're thrilled to hear that you think the app is awesome. If you have any suggestions or need help with anything, feel free to reach out. We’re here to make your experience as great as possible! - Eleanor