Reviews (6,815)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

July 20, 2024

Very easy, helpful, and great.

KQueen Boutique
United States
4 months using the app
Spocket replied July 22, 2024

Wow, thank you so much for your glowing review! We're thrilled to hear that you found Spocket easy to use and that our support team was helpful. That's exactly what we aim for - making it simple and convenient for you to grow your business. - Erwin

Edited August 11, 2024

False advertising from the getgo. Company states that there is a free plan but after you install the app and give them your email address and other details, you cannot access anything without selecting a paid plan. So there is NO FREE PLAN at all as advertised. Why on earth would I ever consider signing up for a paid plan with a company whose first action with me is to lie and falsely advertise in order to get my details?

If you do not want to offer a free plan, that is your prerogative. But then remove that statement from your listing on the Shopify App Store!

Update: These people constantly spam you with emails and phone calls if you leave a review, trying to get you to change the review. SPAMMING ME WILL NOT HELP YOUR CASE! REMOVE MY EMAIL ADDRESS AND MY PHONE NUMBER FROM YOUR DATABASE WITH IMMEDIATE EFFECT. THE NEXT CONTACT I RECEIVE FROM YOU WILL RESULT IN ME REPORTING YOU TO SHOPIFY AS A SPAMMER

Dazzling Delights
Ireland
2 days using the app
Spocket replied July 11, 2024

I apologize for the frustration and disappointment you've experienced with Spocket. We appreciate your feedback and will use it to improve our services.

If you're willing, could you please provide more details about your experience with Spocket via email at support@spocket.co? Your feedback will help us identify the root cause of this issue and make necessary changes to prevent it from happening again. - Erwin

June 14, 2024

Helpful and easy to use. Makes my job alot easier

Lafleurs Unique Boutique
United States
About 2 months using the app
Spocket replied June 23, 2024

We're happy to hear that our app has made a positive impact on your job. That's what matters most to us - knowing that we're making a difference in your daily routine. - Erwin

June 4, 2024

This is amazing. I am newly start-up for dropshipping didnt know how to start, thru this apps, I get the best guidance. Thanks

My Store
Singapore
15 days using the app
Spocket replied June 23, 2024

We're thrilled to hear that our platform has been able to provide you with the guidance and support you need to start your dropshipping journey! We know how overwhelming it can be to start a new venture, especially when it comes to navigating the world of e-commerce. - Erwin

December 3, 2024

So easy to use. And great trending products!

Luminous Products
United States
2 minutes using the app
Spocket replied December 4, 2024

Thank you for your awesome review! We're so glad to hear that you find Spocket easy to use and love the trending products. We’re committed to providing the best experience and the latest products for you. If you need anything, feel free to reach out!Happy dropshipping!- Eleanor 😊

March 26, 2024

I like the variety of products offered. I also, like the different types of websites offered. If the dropshipping with Aliexpress goes well I am looking to add the coffee site to my list of stores.

My Store
United States
About 2 months using the app
Spocket replied March 31, 2024

Thank you for your feedback! We're committed to providing a diverse selection to meet your needs. We'd be thrilled to have you add the coffee site to your list of stores in the future. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to help!

Happy Spocket-ing!

June 4, 2024

I would recommend this app to anyone who would like the simplicity of having several products added to your Shopify Store, along with the work of shipping the products to your customers for you

Hugh's store
United States
3 days using the app
Spocket replied June 23, 2024

Your recommendation is music to our ears! We're committed to providing top-notch service and support, and it's wonderful to know that our efforts have paid off in your eyes. Your feedback helps us improve and innovate, so we can continue to meet the evolving needs of our customers. - Erwin

December 10, 2024

Please do not charge money that is not yours. It is not respectable. We have not used your service.

Inbetterworld
United States
Spocket replied December 12, 2024

"Thank you for bringing this to our attention. We apologize for any confusion or inconvenience this may have caused. We take these matters seriously and would be happy to look into it further. Please reach out to our support team at support@spocket.co with any relevant details so we can resolve this issue as quickly as possible.- Eleanor 😊

August 10, 2024

Simple to use

MagPadel
Portugal
6 months using the app
Spocket replied August 13, 2024

Thank you for your feedback! We’re delighted to hear that you find our service easy to use. Our team is dedicated to creating a user-friendly experience, and it’s great to know that our efforts are paying off.

If you have any questions or need further assistance, feel free to reach out. We’re here to support you and ensure you get the most out of our service.

Thanks again for your positive review! - Eleanor

November 22, 2024

Easy to use

Niko’s Wacky Boutique
United States
2 minutes using the app
Spocket replied November 26, 2024

Thank you for your feedback! We're glad to hear that you found the platform easy to use. If you need any assistance or have any questions, don't hesitate to reach out!Happy dropshipping!- Eleanor 😊