Reviews (6,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Spocket has made this new adventure for me very fun and motivating. I'm looking forward to working with both Shopify and sprocket in the future.
We're thrilled to hear that Spocket has added fun and motivation to your new adventure! We look forward to continuing to support you on your journey with both Shopify and Spocket in the future. If you ever need anything along the way, don't hesitate to reach out. Here's to many more successful ventures ahead!
Happy Spocket-ing!
This service has some good suppliers and products. The prices of products are too high, the shipping times are not accurate, the suppliers do no update inventory nor communicate if anything goes wrong fulfilling orders but some suppliers are excellent and have no issues. It depends on the supplier. Spockets support team is exceptional and goes above and beyond to take care of your issues.
Hi Chroma Light!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It is the worst dropshipping app I ever used in my life, with limited choices in terms of products, we add horrible customer support when you have problems...I demanded a refund for the first time in January 2024, and after 15 days with no feedback, I wrote my first testimonial on the Shopify app store, they contacted me to delete the testimonial in return for my refund...so I was so naive to believe their words and deleting my testimonial...after 4 long weeks of communication, emails, and messages...they sent me a falsified document showing that they sent the refund amount...and by contacting my bank I discovered that this document is just bullshit, and the bank confirms that there's no refund is sent to my card or account...sadly the pocket team was lying and they refuse then to give any proof documents ...I have all conversations, emails and screenshots....i recommend other dropshipping apps
I'm truly sorry to hear about your negative experience with Spocket. It's disappointing to learn that you encountered limitations with product choices and faced challenges with customer support. Additionally, the situation you described regarding your refund request and the subsequent communication with the Spocket team is concerning.
Transparency and integrity are values we take seriously, and I apologize if you felt misled or deceived during your interactions with us. We're committed to resolving this matter promptly and ensuring your satisfaction. We've reached out to you and are eagerly awaiting an update to ensure that you're provided with the resolution you deserve. Please feel free to respond at your earliest convenience.
US companies with faster shipping
Thank you for your positive feedback! We're so glad to hear that you're pleased with the fast shipping options from US-based suppliers. We strive to connect businesses with reliable partners that prioritize quick delivery times, and it's great to know that it's making a difference for you. If you ever need more recommendations or assistance, feel free to reach out. We’re here to help!Happy dropshipping!- Eleanor 😊
Simply the best ! The bulk dropshopping function and easy way to manage and remove profucts is a game changer. Highly recommended
Hi Expoclass Store!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
very good drop shipper
Thank you for your positive feedback! We’re glad to hear that you’re happy with our dropshipping services. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations.
If you have any questions or need further assistance, feel free to reach out. We’re here to help! - Eleanor
Great costumer service, available and helpful all the time. Very nice experience. Regards to John and Marianne in chat service
Hi HappyHopes!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket offers an impressive range of high-quality products and a user-friendly platform, making it a top choice for e-commerce entrepreneurs looking to expand their inventory and streamline operations.
Spocket provides an impressive array of high-quality products and a user-friendly platform, making it a top choice for e-commerce entrepreneurs aiming to expand their inventory and streamline operations. Don't hesitate to reach out to us if you need assistance!
Happy Spocket-ing!
The website freezes a lot.
Thank you for bringing this to our attention. We’re sorry to hear that you’re experiencing issues with the website freezing. This is not the experience we want for our users, and we’re currently looking into the issue to resolve it as quickly as possible. Your feedback is invaluable in helping us improve, and we appreciate your patience while we work on a solution. If you encounter any further issues or have additional feedback, please don’t hesitate to reach out to our support team.
You can reach out to us 24/7 through our chat channel or send us an email at support@spocket.co
- Eleanor
Nice
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor