Reviews (6,814)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

July 18, 2024

very nice and friendly

Smart New Life Store
Malaysia
15 days using the app
Spocket replied July 19, 2024

Aww, thank you so much for your kind words! We're thrilled to hear that our team, particularly Marianne, came across as nice and friendly during your interaction. That's exactly what we strive for - to make our customers feel valued, supported, and cared for. - Erwin

August 19, 2024

Great app. I highly Recommend to anyone.

My Store
United States
About 1 hour using the app
Spocket replied August 21, 2024

Thank you for the fantastic review! We’re so glad to hear you’re enjoying the app and that you highly recommend it. Your support is greatly appreciated. If you have any suggestions or need assistance, don’t hesitate to reach out. Thanks again! - Eleanor

February 5, 2024

I would like to highlight the exceptional support provided by the agent Ria at Spocket. Her attentiveness, readiness, and effectiveness in addressing my queries were pivotal. Ria’s commitment to high-quality service reflects Spocket’s dedication to customer satisfaction. I highly recommend Spocket for its unparalleled support. Thank you, Ria, and the Spocket team!

SUNVOXY
United States
4 months using the app
Spocket replied February 7, 2024

Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 16, 2024

Die Produkten sind top in hoch Qualitat. Ich bin wirklich zufrieden mit Auswahl und online support

Bert & Hugo
Slovenia
4 months using the app
Spocket replied July 19, 2024

Wir freuen uns sehr, dass Sie zufrieden sind mit unseren Produkten und unserem Online-Service. Wir arbeiten immer daran, die beste Qualität und Auswahl für unsere Kunden zu bieten. - Erwin

September 9, 2024

很好用也很方便

Meow & woof
United States
About 2 months using the app
Spocket replied September 10, 2024

谢谢你的好评!我们很高兴听到你觉得我们的服务很好用且方便。如果你有任何问题或需要进一步的帮助,请随时联系我们。我们随时为你提供支持!

Edited March 24, 2024

Prinz in customer service is exceptional. I enjoy using Spocket. Very user friendly and great products

Carla's Specialty Merchandise LLC
United States
2 months using the app
Spocket replied February 12, 2024

Hi Carla's Specialty Merchandise!
Thanks for sharing your positive review of Leah's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 17, 2024

EASY TO ADD PRODUCTS. SO GOOD

My Store
Saudi Arabia
3 months using the app
Spocket replied July 19, 2024

Thank you so much for your enthusiastic review! We're thrilled to hear that you've had a seamless experience adding products to our platform. Our goal is to make it as easy and intuitive as possible for you to find and add the products you need, and it sounds like we've succeeded! - Erwin

February 25, 2024

Very east to use and quickly adds products to the store so I can focus on marketing!

Seven of Twenty One
United States
4 months using the app
Spocket replied February 27, 2024

Hi Seven of Twenty One!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

September 30, 2024

Goodd

CM
Australia
4 days using the app
Spocket replied October 1, 2024

Thank you for the feedback! We're glad to hear you think it's a good app. If you have any questions or need assistance, feel free to reach out. Enjoy using it! - Eleanor

September 6, 2024

Excelente estoy aprendiendo cada día es un nuevo comienzo

My Store
Dominican Republic
2 months using the app
Spocket replied September 9, 2024

¡Muchísimas gracias por tu comentario tan positivo! Nos alegra saber que estás aprendiendo y que cada día te brinda nuevas oportunidades. Estamos aquí para apoyarte en cada paso del camino y nos encanta verte crecer con nosotros. Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en contactarnos. ¡Te deseamos mucho éxito en tu proceso de aprendizaje y en tu emprendimiento! - Eleanor