Reviews (6,814)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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simple and easy to use, got 1 order from them and customer service and really good, they also answer questions quickly
Thanks for giving our Support team some love! We will make sure to let them know.
Very good app
Thanks for your kind words about our app! We strive to create a seamless and efficient experience for our users, and it's wonderful to know that we're delivering on that promise. Your feedback is invaluable to us - thank you for sharing your thoughts! - Erwin
I love the app it has been exceptional in helping me run my business.The products are top notch and the customer service has been nothing short of sensational.Spocket has helped my transition as a business owner easier
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
Spocket is a Great app to integrate with your shopify website / store Spocket has wonderful range of Products that also accommodated for those niche markets that require variants such as styles , colours & designs and such.... they have large category range of the most popular Hot trending products that your customers will just live to have , my experience so far has been very good , you will find Spocket customer support very accommodating , informative & knowledgeable with there guidance , they get the thumbs up from me , looking forward to upgrading my account .
We can't wait for you to see the products we are about to onboard. Thank you for recognizing how great the app is and it's a pleasure how well it works for you! Happy Spocket-ing!
Amazing service and new products
We're always on the lookout for fresh and exciting products to add to our catalog, and we're glad that you're finding them to your liking. Our team is dedicated to curating a diverse range of products that will help your business thrive, and we're excited to hear that our efforts are paying off. - Erwin
so far this is a really solid app and great alternative. especially with the whole China virus, its good to have option to get usa shipping.
And a lot of products from the US you'll find on the catalog. Thanks for using the platform!
You definitely have to order samples to make sure your working with a good supplier (because there are some duds), but overall Spocket has the best collection of suppliers for anyone looking to dropship QUALITY products to the US without having ridiculous shipping times or prices.
We only want the best of the best for our merchants, hence the selection of quality US products on our catalog. And while we can assure you that our merchants can be trusted, it'd still help to order samples, so great suggestion there!
Spocket is easy to use and support respond time is great. A lot of opportunities to improve your experience with Spocket.
A lot of opportunities indeed! We're constantly working hard 24/7 to make Spocket the best app out there. Your experience is important to us! Thank you for using Spocket!
Spocket is my primary source of suppliers. We have a relatively new store and are in the process of adding a 2nd one - with that comes many questions. Their customer support team is outstanding. Today I had the pleasure of working with Abby; her attentiveness, clear direction and quick responses are extremely helpful.
Thank you for leaving a positive review and loving the app. At Spocket, we continuously strive to serve you better. We are glad that Ria has managed to meet your needs for starting your business. Looking forward to assisting you in the future! - Erwin
I can no longer work with this company. I had, for the third time in a row, an order come in for a product that doesn't exist but yet still showed in stock on my website. I paid for a whole year as an annual, I'm hoping I can get something back.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby