Reviews (6,815)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

January 24, 2024

Thank you to Eleanor for her big help and her patience with me !

Anouk & Co.
United Kingdom
4 months using the app
Spocket replied January 25, 2024

Hi Anouk & Co.!
Perfect! Thanks for your feedback. It is awesome that Eleanor was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 27, 2024

Bardzo fajna i przejrzysta aplikacja. Polecam

WonderlandNorway
Norway
3 months using the app
Spocket replied August 28, 2024

Dziękujemy za miłe słowa! Cieszymy się, że nasza aplikacja jest dla Ciebie fajna i przejrzysta. Twoje polecenie jest dla nas ogromną nagrodą. Jeśli masz jakiekolwiek pytania lub sugestie, jesteśmy tutaj, aby pomóc. Dziękujemy, że korzystasz z naszej aplikacji! - Eleanor

March 14, 2024

Easy to use and lots of products to chose from. Great service

James' Coins
United States
About 1 month using the app
Spocket replied March 18, 2024

Hi James' Coins!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited February 10, 2024

Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.

Shopiy4u
United States
About 2 months using the app
Spocket replied February 6, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

June 6, 2024

Easy set up unbeilalbe products

Mybestfriend
Canada
About 2 months using the app
Spocket replied June 23, 2024

Thanks for being an amazing user, and we can't wait to see what the future holds for your e-commerce journey! - Erwin

January 27, 2024

Super professional! Highly recommended to all dropshippers who are just starting out!

Fit for Fun
Italy
9 days using the app
Spocket replied January 30, 2024

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited March 4, 2024

Great Support team, Oj welcomed me warmly, managed to solve my issues professionally and was eager to help where they could. They where patient and a pleasure to speak to.

Hound Companion
United Kingdom
2 months using the app
Spocket replied February 19, 2024

Hi Hound Companion!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 12, 2024

Very helpful thank you

Smart remote
Israel
8 months using the app
Spocket replied May 14, 2024

Hi Smart remote!

Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 22, 2024

It is seamless

Market Mingle
South Africa
8 days using the app
Spocket replied August 26, 2024

Thank you for your feedback! We’re thrilled to hear that you found the experience seamless. If there’s anything else you’d like to share or if you have any suggestions, we’re all ears. We appreciate your support! - Eleanor

August 2, 2024

Tres bon service ,je recommande

SPORT POWER PROFESSIONAL
Belgium
About 2 months using the app
Spocket replied August 6, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que notre service vous ait satisfait et nous vous remercions de le recommander. Si vous avez des questions ou besoin d’assistance, n’hésitez pas à nous contacter. Nous sommes là pour vous aider ! - Eleanor