Reviews (6,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Streamlining store owner processes are key to the democratization of e-commerce. Spocket is filling this role admirably.
Right now at my request they're working feverishly on getting order fulfillment working on the mobile app.
More recently, Ria helped me renew Spocket at a 50% discount.
Previously it was Edrielle, who promptly updated me on an order status.
Once before it was Leah, who was a good listener when I described what I believe to be a very common situation in which a customer felt at ease blackmailing me into issuing a refund because he knew the culture of online retail is prejudiced in favor of customers. Shopify should automate the adjudication of such disputes the same way they automate chargeback resolutions.
Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
I love spocket so much it’s so starter drop shipping friendly and more highly recommend!
You're not alone! Many of our users have seen great success with Spocket and would highly recommend it to others. We're proud of the community we've built, and we're always looking for ways to improve and expand our features to help you grow your business. - Erwin
top app
Thank you for the fantastic feedback! We’re delighted to hear you think our app is top-notch. Your support means a lot to us, and we’re here to ensure you have the best experience possible! - Eleanor
Great and easy to use.
Hi K.A.M. Boutique! Thanks for the wonderful feedback! We are so happy to hear that you love the Spocket service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I saw that instructional video's that Sprocket put up and I signed up! It's as easy as it says. I highly recommend Sprocket over Zendrop.
Thank you for your kind words! We're happy to hear that Spocket is a great choice for beginners in the dropshipping business. Our team is always here to assist you, so please don't hesitate to reach out if you need any help. We're available 24/7 to support you! - Irene
I am adding products to my store, had some questions about the products. I asked my questions in the chat. The support team at once pass my question to supplier, and it took a while for supplier to reply, Abby did a follow up on my question, and let me know at once when supplier answer my question. I appreciate the professional, and kind, caring help from Abby. Her support make me confident on using spocket as my dropshipping platform. thank you, and keep up the good work.
We’re pleased that Spencer was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you. - Erwin
Satisfied with the product collections and service. Found the proper app for my store. Love this.....
Customer Satisfaction is very important to us so we do our best to provide you with excellent products and services. We're happy you love Spocket! Thank you!
I've used this app to source all products from my store and found the process really easy, partly because of the user interface being super friendly, but mostly because of their amazing customer service when you do need help. I have to thank Ria from the Spocket team in particular, who was so quick, kind and helpful with payment issues I had on my end, not because of the app. My store has just gone live, so I will update this review as time goes by!
Thanks for your wonderful feedback! This has been shared with our entire team including Ria at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin
Prinz was great. There was a bit of a delay, but once we connected, we got right to business. My star rating is because we had to do some troubleshooting, and I needed to clarify at each step what needed to be done in what sequnce. We reimported an item via AliScraper and got it properly listed and priced. So, we're ready to go!
Thanks for the feedback! Our suppliers usually update their listings with the most updated and trending products in the market but you can also send us any product or supplier suggestions and we'll gladly look into onboarding them for you! Looking forward to growing together! -John
I am a beginner with this dropshipping thing and I had the most helpful experience with "Russel" who talked me through step by step to get my store transferred with ease, truly refreshing that there is actual help from start to finish. !!
Perfect! We are glad that Russel was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin