Reviews (6,816)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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I am a beginner with this dropshipping thing and I had the most helpful experience with "Russel" who talked me through step by step to get my store transferred with ease, truly refreshing that there is actual help from start to finish. !!
Perfect! We are glad that Russel was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin
I really love the products Spocket provides with its many suppliers. I also am happy with the integration to my Shopify Store. It was a little confusing setting up the order processing procedure, but Spocket CSR were amazing. I'm so thankful they are patient!
You are welcome! We do take pride in our Customer Service and we make sure to do our very best for you all the time. We are happy that you are loving the experience. Thanks for choosing Spocket!
I'm using this app to help build my shop with products. I'm very pleased with the responsiveness of staff when I have questions.
We hope your store building ends up successful - feel free to give us updates. We'll be sure to let out support team that you were greatly pleased with their efforts to help you out!
Prinz was awesome sorted in minutes of connecting :) thanks again for all the help http://triedtedtedstore.com/
Thanks for your feedback! We’re truly grateful for your comment about Prinz and will make sure we share your compliment with him! We hope we’ll have the opportunity to assist you again. - Erwin
Have been using Spocket for about a year and it's been nice to see it grow, change, and develop! From the beginning, it was easy to use and figure out, and the support staff is extremely responsive if you run into any issues. Would recommend this service over any other dropshipping aggregate that I've tried!
It has been a pleasure to work with you the past year. We greatly appreciate you staying and succeeding together with us. You are one of the many others who can testify to our growth and development. Thank you for your recommendation! Expect to see more improvements!
great app with an amazing customer service and products, Jam was very helpful in resolving my issues!
Welcome to Spocket! It is pleasant to know that Jam was able to provide you with outstanding service. This is our goal! Feel free to reach out to us if you need assistance. Cheers! - Erwin
I wouldn't recommend this app. Gave them a chance working with them over a year and the experience has not been good. The customer reps treat sellers as if we are not customers and pay a service fee as well as the purchase of
Thank you for letting us know your feedback! It really saddens us to know you feel that way now after working with us for so long. We're so sorry for any dissatisfaction we may have caused! We're investigating this now and looking into where we went wrong and you can rest assured that we will take strict actions to rectify any issues we may find. We'll also assign a dedicated account manager to reach out directly to you so we can resolve any issues you may have. Your extended patience and understanding is greatly appreciated! -John
This is a very great platform that links my Shopify with Spocket. It made drop shipping simple for a beginner like me.
Simple is how it's supposed to be! We work extra hard to make things easy for you. Thank you for using Spocket!
The best
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're happy with your experience with us. Our team works hard to ensure that every interaction meets the highest standards of quality, and it's great to know that we've exceeded your expectations. We appreciate your support and hope to serve you again in the future! - Erwin
I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful.
edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.
Hi there!
We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both.
If you have any questions or need assistance in the future, please don't hesitate to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co We're here to help ensure your experience with Spocket exceeds your expectations. - Abby