Reviews (6,788)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface that simplifies product searches and order management. Its seamless integration with platforms like Shopify and WooCommerce, responsive customer support, sample ordering, automated fulfillment, and branded invoicing are highly valued. The diverse product catalog helps merchants explore various niches and scale their dropshipping businesses efficiently.

December 3, 2024

Very beginner friendly. Easy to use and pretty self explanatory. Tutorials and help are always offered. Very excited to starting my drop shipping journey!

My Store
United States
About 15 hours using the app
Spocket replied December 5, 2024

Thank you so much for the wonderful feedback! We're thrilled to hear that you find the app beginner-friendly and easy to use. It's great to know the tutorials and help features are useful for you. Best of luck on your dropshipping journey—if you ever need assistance along the way, we’re here to support you!Happy dropshipping!- Eleanor 😊

September 19, 2024

Garbage platform. Customer service is painfully slow. Don't let the fancy purple paywall convince you this is a good platform. They automatically set seller processing and shipping times to 1 day, so that they appear to ship orders fast when in reality it takes 2 weeks. Even the sellers weren't aware of the 1 days processing time shown on their seller profiles. Each vendor can be found on Oberlo or AliExpress. A lot of the sellers on Spocket are drop shipper's themselves. They have no protections in place for the seller or customer. You are just left to dry if something goes wrong.

KUSHIE.
United States
8 months using the app
Spocket replied September 20, 2024

I'm sorry to hear about your experience. Your feedback is important, and we take it seriously. We aim to provide quality service and support, and it’s clear we fell short in your case. We’d love the opportunity to address your concerns directly and improve your experience.

Please reach out to our customer service team. Our Live Chat is open 24/7 and our email address is support@spocket.co, and we’ll do our best to assist you.

Thank you for sharing your thoughts. - Eleanor

September 28, 2024

100% recommend it, it has everything u need for you're store, absolutely amazing

TECH LAB
United States
3 months using the app
Spocket replied October 1, 2024

Thank you so much for the glowing recommendation! We’re thrilled to hear that you find everything you need for your store and that you think it’s amazing. Your support means a lot to us! If you have any questions or need assistance in the future, feel free to reach out. Happy selling! - Eleanor

November 3, 2024

I would recommend because it is easy to use

Ard’s Store
United States
About 1 month using the app
Spocket replied November 5, 2024

Thank you so much for the recommendation! 😊 We’re so glad to hear that you find the platform easy to use. We strive to make the experience as seamless as possible, and it’s great to know that it’s working for you! If you ever need any help or have suggestions on how we can make things even better, don't hesitate to reach out. Best of luck with your business, and thanks again for sharing your thoughts! 🚀✨ - Eleanor

September 8, 2024

I would give Spocket 4 out of 5 stars. It’s a user-friendly platform offering high-quality products from suppliers in the US and Europe, with fast shipping that greatly improves customer satisfaction. Integration with e-commerce platforms like Shopify is seamless, and their customer support is responsive. However, the free plan has some limitations, and prices for paid plans can feel a bit high. Overall, it's a great tool for those serious about dropshipping.

SAMICO
Switzerland
About 2 months using the app
October 15, 2024

Nice app and I love it and I suggest to any one to use it

My Store
Egypt
2 months using the app
Spocket replied October 17, 2024

Thank you so much for your kind words! We’re thrilled to hear that you love our app and are recommending it to others. Your support means everything to us! If you have any questions or need assistance, we’re always here to help. Happy Dropshipping!- Eleanor

November 3, 2024

The easy and Best products website to choose products as a dropshipper

Trust Buy🫡
Australia
21 days using the app
Spocket replied November 5, 2024

We’re thrilled to hear that you found the website helpful for discovering the best products to dropship. We’re constantly working to make sure we offer a wide range of high-quality, trending items that will help you succeed in your dropshipping journey. Your feedback means a lot to us, and we’re glad to be part of your success! If you ever need any further assistance or product recommendations, feel free to reach out. Best of luck with your store, and thanks again for taking the time to share your experience! 🚀🌟 - Eleanor

September 11, 2024

The ability to get the job done and fore it's a great start as a beginner e-commerce store owner!!!!

Shop Wit Deezy 🛍️
United States
26 days using the app
Spocket replied September 13, 2024

Thank you for your feedback. Congratulations on taking the first step as a beginner e-commerce store owner! Your ability to get the job done is a fantastic start. As you continue to grow and learn, keep focusing on refining your skills and strategies. Best of luck on your e-commerce journey! - Eleanor

December 10, 2024

I like the fact that i get what i paid for

My Store
Germany
7 days using the app
Spocket replied December 12, 2024

Thank you for your great feedback! We're so glad to hear that you're happy with the value you receive. We always strive to ensure our customers get exactly what they pay for, and it's wonderful to know we're meeting your expectations!Happy dropshipping!- Eleanor 😊

November 16, 2024

Its convenient and easy to navigate. They have almost all the right products. The only downside is that it is a bit too expensive.

clearsoundcare
United States
8 days using the app
Spocket replied November 18, 2024

Thank you for your valuable feedback! We’re so glad to hear that you find the platform convenient and easy to navigate, and that the product selection meets your needs. We also appreciate your insight regarding pricing – we’re always working to offer the best value, and we’ll take your comments into consideration as we continue to improve. If you have any specific concerns or need assistance, please don’t hesitate to reach out. We’re here to help! - Eleanor