Reviews (6,826)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.

January 31, 2022

Good support by Russel :)
Kind, detailed, and helpful!
She solved my problem quickly.
Satisfied and happy!

AllHeremart
South Korea
About 2 years using the app
Spocket replied January 31, 2022

Awesome! Your satisfaction and happiness is more than enough reason for us to do even better. Thank you for choosing Spocket! -John

March 7, 2020

Looks like this will be a great addition to Rewards Bonanza offering where customers are rewarded in Bitcoin on every purchase.

Rewards Bonanza
United States
About 2 years using the app
Spocket replied March 11, 2020

Hope we can be a useful tool for your business. Looking forward to working together!

February 3, 2023

Super easy to use, very helpful staff. Excellent customer service when you need it. Every single Spocket staff member has gone above and beyond. Today Edrielle helped me and she solved all of my issues.

Bath & Beauty Bar
United States
About 2 years using the app
Spocket replied February 4, 2023

Thank you for your kind words about Edrielle's service. Every team member here values feedback like yours, and it motivates us to keep improving our service.- Irene

June 18, 2021

So far so good. Very simple to link and import products. Options to modify data and images being pushed to store. Love it!

Aurora
Canada
About 2 years using the app
Spocket replied June 19, 2021

Great! We're happy you are having a good experience so far. There are more awesome features to come. Thank you for trusting our services! -John

October 28, 2020

It was very easy to use and they have great products. I love that the source most products from the U.S.

Zodiac Stars Beauty
United States
About 2 years using the app
Spocket replied October 31, 2020

Appreciate the feedback! We're glad you're loving our selections. Thank you for using Spocket!

November 23, 2022

I have found amazing high quality brand items for great deals since using spocket. For the minor operating or technical errors I've come across, Jam has been quick and efficient to respond with resolving my issues! Overall a great team with great offers. Would highly recommend!

Modern Lifestyle
Canada
About 2 years using the app
Spocket replied November 23, 2022

Perfect! Thanks for your feedback. It is awesome that Jam was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us anytime! - Erwin

Edited July 20, 2023

The process was smooth. I am still learning how to import but I know if I have any problems to contact support. They have been great as well.

Thank you

MyMarketPlace365
United States
About 2 years using the app
Spocket replied January 16, 2023

We appreciate your comments. We will be there for you every step of the way! We guarantee that we will always do our best for you. Thank you for putting your faith in us! - Irene

May 4, 2024

Au o conversație personalizata.Foarte prompti in a raspunde.Am colaborat foarte bine cu John!

EvaCreativeBoutique
Romania
29 days using the app
Spocket replied May 6, 2024

Hi EvaCreativeBoutique!
Vă mulțumesc foarte mult pentru feedback-ul uimitor! Ne bucurăm să auzim că sunteți mulțumit de asistența oferită de Leah. Spocket este foarte fericit să vă ajute și să vă ofere toată asistența de care aveți nevoie și se pare că am reușit. Nu ezitați să ne contactați 24/7 prin canalul nostru de chat sau ne puteți trimite un e-mail la support@spocket.co - Abby

Edited December 3, 2022

One of the best apps for dropshipping! Easy to use and with great support team - seriousity and professionalism with a warm friendly touch! Always answering in few mins for offering support and clarifying the queries! A variety of products and great suppliers! Orders shipped in due time! Love to work with you guys and thank you!

BastFash.com
Romania
About 2 years using the app
Spocket replied December 5, 2022

Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin

January 28, 2023

Abby was a great communicator and patient and fast responsesnto my questions. I would recommend for sure

Aggressive Inc
Canada
About 2 years using the app
Spocket replied January 30, 2023

Perfect! We're glad Abby was able to assist you with your inquiry. If you require further assistance or advice in the future, we will gladly assist you. Please do not hesitate to contact us. Have a wonderful day! - Irene