Reviews (6,819)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Spocket is a Great app to integrate with your shopify website / store Spocket has wonderful range of Products that also accommodated for those niche markets that require variants such as styles , colours & designs and such.... they have large category range of the most popular Hot trending products that your customers will just live to have , my experience so far has been very good , you will find Spocket customer support very accommodating , informative & knowledgeable with there guidance , they get the thumbs up from me , looking forward to upgrading my account .
We can't wait for you to see the products we are about to onboard. Thank you for recognizing how great the app is and it's a pleasure how well it works for you! Happy Spocket-ing!
so far this is a really solid app and great alternative. especially with the whole China virus, its good to have option to get usa shipping.
And a lot of products from the US you'll find on the catalog. Thanks for using the platform!
They take money after you’ve cancelled a subscription beware!!!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
You definitely have to order samples to make sure your working with a good supplier (because there are some duds), but overall Spocket has the best collection of suppliers for anyone looking to dropship QUALITY products to the US without having ridiculous shipping times or prices.
We only want the best of the best for our merchants, hence the selection of quality US products on our catalog. And while we can assure you that our merchants can be trusted, it'd still help to order samples, so great suggestion there!
Spocket is easy to use and support respond time is great. A lot of opportunities to improve your experience with Spocket.
A lot of opportunities indeed! We're constantly working hard 24/7 to make Spocket the best app out there. Your experience is important to us! Thank you for using Spocket!
Spocket is my primary source of suppliers. We have a relatively new store and are in the process of adding a 2nd one - with that comes many questions. Their customer support team is outstanding. Today I had the pleasure of working with Abby; her attentiveness, clear direction and quick responses are extremely helpful.
Thank you for leaving a positive review and loving the app. At Spocket, we continuously strive to serve you better. We are glad that Ria has managed to meet your needs for starting your business. Looking forward to assisting you in the future! - Erwin
This is an update on an earlier review I left expressing my dissatisfaction with spocket. After my last review, the customer care team reached out to me and the issue I had was resolved satisfactorily. I am happy with the resolution and the customer service I received. Professional, prompt and efficient. Looking forward to a good future with spocket. I am.hapy with the service.
Thanks so much for accommodating our call and we hope to have resolved your issues here on Spocket. We will be in touch shortly to give you an update and we will try our best to do better as we continue to grow in this business. Thanks again for giving Spocket another try!
I'm an amateur in the business and, after trying many other apps, I had to get rid of them and just keep Spocket. Many look like they have it all together, but none compare to Spocket for small new businesses who want to function like the big guys.
Hello eNYCultures! Thank you so much for you review! It fills us with pride to know that our service is valued by our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
We sent a test order in and have question before we go "live." Irene was very helpful in a addressing my concerns via Chat.... on a Saturday morning!
We deeply care on how we can help with your dropshipping concerns and we want to make sure they are addressed right away! This is where our Support team excels. We will make sure to let the team especially Irene know about your kind words.
I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!
Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! - Erwin