Reviews (6,819)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Very easy to use. Jessa and Ria provide excellent customer service. Selecting products and pushing to your store is very simple.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Erwin was great! He was very informative, knowledgeable, and quick to respond anytime I had a question regarding my subscription.
Fantastic! We are glad you love the Spocket experience and Erwin was able to help you with your concern. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Good app. No control or communication with suppliers so thats not helpful, not great at transparency of price changes and large scale business is difficult to manage on this. Good for small time businesses.
Thank you for letting us know! Your feedback helps us to know what we can improve on and you can be sure that we will! At the moment, we are actually working on a similar feature that we can apply in our future updates. For now, our 24/7 customer support team is here and happy to help communicate all your needs with any of our suppliers. Please rest assured that we will work hard to improve on this aspect. Thank you!
This app has made it easy for me to import products to my store. It also provides me shipping from the US giving my customers a faster lead time to receive their orders.
Fast shipping is indeed a deal-breaker for customers today which is why we make sure to only provide you with the best suppliers in the market! Thank you for using our service! - AJ
Excellent Service, the Best. Your support department is very expertise and solve any problem immediately.
Andreas Anastasiades
www.mummylikestores.com
I have to mention that Eleanor service is excellent. Always solve any of my problem immediately. Many thanks to Eleanor and give 5 stars plus
Andreas, you have no idea how much this makes us ecstatic! We are in a frenzy of pride to know how well the support team is doing! Your review will inspire everyone at Spocket; we're genuinely grateful for the awesome review! - Irene
i use the app to help me provide more products to my customer. everything is always good and on time and good updates i love them so much. im so happy i added this app to my shopfiy store
works great!
wish didn't have to pay.
Spocket is great. The customer service agents are always responsive and very helpful at any time. Working with Russel has been a pleasure, she is very caring and devoted in proving great assistance. Thank you Russel!
Thank you for the wonderful review and for taking the time to share your feedback with Russel, we'll relay your kind words to her. We hope to assist you again soon! - Irene
I have had a great experience using Spocket Dropshipping, the app is easy to use and the customer service is always there to help!
Thank you so much for your amazing feedback! Our entire Customer Success team at Spocket is very much happy to help and provide all the assistance you need, and it looks like we've achieved it. Feel free to reach out to us for further assistance. -Mhike