Reviews (6,819)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Thanks for being an amazing user, and we're excited to see what amazing things you'll create with our app! - Erwin
This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!
Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!
Ria was great. Spocket is worth every penny. They were able to help with my issue and I will absolutely continue using them
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I had a question after regular business hours and AJ, a live customer support person replied to me within a few minutes and answered my questions. Knowing that I can reach customer support is so helpful! I've also been using this app for about 2 months and have had an excellent experience with shipping, alerts and communication.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that AJ was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
Great service, great products. I like the drop shipper because they have a bunch of suppliers that ship from the USA
You are in the right place! Spocket has the most number of USA suppliers in the market right now so we're glad to have you with us! Thank you for choosing Spocket!
interesting app. Certainly now a says people what to shop for product make in USA or shipped locallly from the same country. I have not test the app thourghly but l like the concert. Also we an find unique products here
I'm just getting started but I was quickly impressed at the user friendly navigation on Spocket. The quick videos that popup are extremely helpful and makes everything SIMPLE! Love it!
We appreciate for taking the time to leave us a lovely review. Happy Spocket-ing!
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Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Update: The customer service is amazing!
I use this app 100% for all of my drop shipping. The support is there when ever that you need it. They work with you no matter what the issue is. I used the online chat a lot when I was first starting out. Every work well!
The down fall:
You have to pay close attention to the photos and the variants because some products will show three different colors however in the variants it will just be listed as A so you don't know what color you will get. Also the product descriptions are not very detailed. Some items lack information such as size, color and shapes. Also with the prices that they offer it is very hard to make a well size profit. Some times you can find items on other sites for half of the cost of what "our" price is.
Overview:
I love this app. Mostly because of the customer service and the support that you receive. However there is TONS of room for improvement. Hope this information can help some of you!
We are glad that despite of improvement needed on the platform, you are still loving the app. Rest assured that we are doing our best to improve our service and that's our main focus. Hence, why we are providing outstanding customer service support during this improvement. Happy Spocket-ing!
I really love this app. Making price and variant updates are extremely easy. The photo quality is awesome!
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience. In case you should need anything. Our support team is open 24/7 to help you! - AJ