Reviews (6,820)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

May 24, 2022

I've used this app to source all products from my store and found the process really easy, partly because of the user interface being super friendly, but mostly because of their amazing customer service when you do need help. I have to thank Ria from the Spocket team in particular, who was so quick, kind and helpful with payment issues I had on my end, not because of the app. My store has just gone live, so I will update this review as time goes by!

Patarata
Colombia
About 2 years using the app
Spocket replied May 24, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Ria at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin

October 30, 2022

I am a beginner with this dropshipping thing and I had the most helpful experience with "Russel" who talked me through step by step to get my store transferred with ease, truly refreshing that there is actual help from start to finish. !!

houselifezen
United States
About 2 years using the app
Spocket replied October 31, 2022

Perfect! We are glad that Russel was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin

February 13, 2020

I'm using this app to help build my shop with products. I'm very pleased with the responsiveness of staff when I have questions.

Storied Gifts Shop
United States
About 2 years using the app
Spocket replied February 18, 2020

We hope your store building ends up successful - feel free to give us updates. We'll be sure to let out support team that you were greatly pleased with their efforts to help you out!

January 2, 2023

Prinz was awesome sorted in minutes of connecting :) thanks again for all the help http://triedtedtedstore.com/

thatgiftstore.com
United Kingdom
About 2 years using the app
Spocket replied January 3, 2023

Thanks for your feedback! We’re truly grateful for your comment about Prinz and will make sure we share your compliment with him! We hope we’ll have the opportunity to assist you again. - Erwin

July 14, 2020

Have been using Spocket for about a year and it's been nice to see it grow, change, and develop! From the beginning, it was easy to use and figure out, and the support staff is extremely responsive if you run into any issues. Would recommend this service over any other dropshipping aggregate that I've tried!

Third Season Style
United States
About 2 years using the app
Spocket replied July 15, 2020

It has been a pleasure to work with you the past year. We greatly appreciate you staying and succeeding together with us. You are one of the many others who can testify to our growth and development. Thank you for your recommendation! Expect to see more improvements!

December 26, 2022

great app with an amazing customer service and products, Jam was very helpful in resolving my issues!

Jamal Shanti
United States
About 2 years using the app
Spocket replied December 27, 2022

Welcome to Spocket! It is pleasant to know that Jam was able to provide you with outstanding service. This is our goal! Feel free to reach out to us if you need assistance. Cheers! - Erwin

May 6, 2024

❤️❤️❤️❤️

My Store
United Kingdom
16 days using the app
Spocket replied May 9, 2024

Hi there!

Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 12, 2021

This is a very great platform that links my Shopify with Spocket. It made drop shipping simple for a beginner like me.

Time To Shine Co.
United States
About 2 years using the app
Spocket replied March 13, 2021

Simple is how it's supposed to be! We work extra hard to make things easy for you. Thank you for using Spocket!

April 2, 2018

I really love that this app has suppliers from the USA and other places from around the world. I really hope they continue to add more USA suppliers, great selection of items.

Every Escapade Co
United States
Almost 2 years using the app
January 8, 2018

Unique app from the competition. Would recommend if you are looking for different products, not simply mass produced.

Elephant Bazaar
United States
Almost 2 years using the app