Reviews (6,820)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

February 20, 2020

Works well! and...more characters required and...more characters required and...more characters required and...more characters required and...more characters required

Discover Your Face
United States
Almost 2 years using the app
Spocket replied March 11, 2020

Awesome thanks for this! We wish you all the best and we hope your usage is smooth all throughout.

March 21, 2022

Peejay was awesome to work with and helped me figure out my billing issue super quick! I love using Spocket and recommend for dropshippers!

Good Stuff & Co.
United States
Almost 2 years using the app
Spocket replied March 21, 2022

Easy and a seamless experience is what we were aiming for and we are glad you see it that way! You can always reach out if you should need anything else. Thank you for recommending Spocket! - AJ

November 25, 2018

I used this app for watches, look pretty good. I'm going to manage my import list and setup my new watches collection

Momentvm Watches
Belgium
Almost 2 years using the app
July 29, 2022

One thing I love about Spocket - great customer service. Abigail was awesome to work with resolving my issue.

CTEW Handbags
United States
Almost 2 years using the app
Spocket replied July 29, 2022

Thanks for your feedback! We’re truly grateful for your comments about Abigail and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin

September 29, 2020

Has been the best tool for helping me source products for my store. Easy to use and different pricing options to go with you as you scale

Family Blessings Shop
United States
Almost 2 years using the app
Spocket replied September 30, 2020

Awesome! It's always great to know we are able to provide the best tools to help your business grow. Thank you for using Spocket!

Edited December 1, 2021

Changing my 2 years old 1-star review - things have changed and even if some sellers are close to be scammers but Spocket kicks them out, others are great and ship very fast. Support is good, I paid for a yearly Unicorn plan (close to $1000) with PayPal and they couldn't figure out how to upgrade my account... very annoying, but they managed! So no complaint.

My Small Store
United States
Almost 2 years using the app
Spocket replied March 19, 2019

We are sorry that your initial experience did not meet that standard. We are glad for letting us know about it! As for our product range, while we do offer items from the countries mentioned, please know that each and every supplier we bring onboard have been carefully vetted by our team and we are transparent in informing you of their origin. Furthermore, the majority of our products are from U.S. and Europe and we are continuously bringing new suppliers on the platform, hunting for new items to expanding our product range for our retailers!

Edited April 1, 2023

I needed guidance on an issue that was not clear to me, and Robbie helped me in a very professional way, responding quickly and with a lot of patience, thank you

Achieve Fitness Now
Israel
Almost 2 years using the app
Spocket replied May 19, 2022

Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Manny, who we know will be delighted to read your comment. Have a great day! -Erwin

January 20, 2019

Really nice app, simply love it! This will probably replace Oberlo at some point. Would recommend to everybody that dropships.

All Hot Stuff
United Kingdom
Almost 2 years using the app
November 29, 2020

Super easy to use, really nice selection of suppliers and items. Started a new e-commerce business and love how this integrates with Shopify!

RQTPatootie
United States
Almost 2 years using the app
Spocket replied November 29, 2020

Awesome! So glad to know you are loving our platform. We work hard to make Spocket the best app for your drop shipping needs. Thank you for trusting our services and for being with us!

December 6, 2022

One thing I am very impressed with is the speed and helpfulness of their customer support staff. Ria has been very quick to respond to my questions and helpful in finding resolutions.

Prep and Sport
United States
Almost 2 years using the app
Spocket replied December 7, 2022

Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime! - Erwin