Reviews (6,581)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

February 3, 2020

The app is clean and does what it says. Probably could use a few more hot products but all in all I would recommend it for beginners.

Bts Digital Solutionz
United States
Over 1 year using the app
Spocket replied February 5, 2020

We do consider ourselves the dropshipping app for all levels. Thanks for giving your honest feedback! We're taking note of your suggestion regarding adding more products that fall under the bestselling and trending category.

October 2, 2020

Since this is my first experiment with dropshipping, I will say that it was a painless experience to set up. :-)

TajiMilele
United States
9 months using the app
Spocket replied October 3, 2020

Appreciate the feedback! We hope to be able to give you an excellent experience within our platform. Thank you for being with us!

February 17, 2023

I had some questions about how to do some stuffs. Spencer really help me by answering my questions in a short delay !

La Tienda 247
Canada
9 months using the app
Spocket replied February 19, 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer receives feedback. It will make his day! - Irene

May 2, 2023

Helppo käyttää ja tarvittaessa saanut apua erittäin nopeasti. Asiantuntevat asiakaspalvelijat vastanneet kysymyksiin.

Violette
Finland
9 months using the app
Spocket replied May 2, 2023

Pyrimme aina innovoimaan ja tarjoamaan sinulle parasta mahdollista palvelua. Kiitos, että jaoit kokemuksesi joukkueen kanssa. Ota meihin yhteyttä 24/7 chat-kanavamme kautta tai voit lähettää meille sähköpostia osoitteeseen support@spocket.co - Abigail

Edited October 31, 2022

Customer Service is top notch. App could use some changes but otherwise I am happy with their service. Abby is the best. She answered my order fulfillment questions right away. And was very polite as well.

lavishtravelessentials
Canada
9 months using the app
Spocket replied July 19, 2022

Thanks for the wonderful feedback! We are so happy to hear that you love the app. Reach out to us at support@spocket.co anytime you need help! - Erwin

June 1, 2023

Just learning the program, so far so good. Hopefully more products relating to my business is loaded soon.

Sun of the Beach Boutique
United States
9 months using the app
Spocket replied June 2, 2023

Hi there! Thanks for your kind words. We are glad you like our products. Meanwhile, we have your feedback forwarded to our developer team regarding adding more products for different niches. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

September 16, 2023

just starting out

Benmort
Ghana
9 months using the app
Spocket replied September 18, 2023

Hi there! We are happy to know that you are enjoying your experience. We hope you'll get your first sale soon. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 5, 2023

Super easy to start off with

TheLunarDragonGarden
United States
9 months using the app
Spocket replied November 9, 2023

Hi TheLunarDragonGarden! Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 3, 2020

Concept is good.
Lack basic functionalities in App. Provided multiple feedbacks. Hopefully they would incorporate.

Joy Street
Australia
Over 1 year using the app
Spocket replied February 5, 2020

Awesome, your feedback is much appreciated. We do take these reviews seriously as we want to offer you the best user experience so the insights you gave would definitely be considered.

March 22, 2022

Great customer service A little hard at first but Melvin was quick to help! Thanks Melvin! Still working out the kinks but I know at least I will have help!

rachaelhaslam7
United States
9 months using the app
Spocket replied March 23, 2022

Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Making things easy for you has also been our commitment. Reach out to us at support@spocket.co anytime you need help! - AJ