Reviews (6,820)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

August 29, 2022

I used the chat to discuss plans and cost. Abby was very patient and understanding with my confusion of the Empire price. Thank you Abby!

Susan's Shop
United States
Almost 2 years using the app
Spocket replied August 30, 2022

Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. If you have any questions or concerns feel free to contact us. - Erwin

February 24, 2018

So far so good................................................

Fancy Toys Co
United States
Almost 2 years using the app
Edited February 11, 2020

Spocket made life easy with a one-stop-shop experience. I was able to find local suppliers that provide quailty products.

KONDUTSI
United States
Almost 2 years using the app
Spocket replied February 13, 2020

The goal is to make life easier for our dropshippers. We're glad to know that you found the suppliers you needed on our catalog. We hope the products they offer suit your preferences. All the best!

Edited January 2, 2022

This app is great for dropshipping. The customer support is excellent and the app is very easy to use. I like how they have default settings for pricing- set your markup multiplier and go. the only con is the suppliers sometimes come and go with products so you have to do research on them and make sure they will not run out of product.

Black Star Gift Shop
United States
Almost 2 years using the app
Spocket replied January 2, 2022

Thanks for the valuable feedback! We're happy you are enjoying our service. We're sorry if you experienced some out of stock products but that is actually a good sign because that would indicate that you found a supplier/product that sells really fast. Don't worry because we will always be here to assist you in coordinating with our suppliers and in making sure that they stay on top of restocking their products. We thank you for being with us and trusting our service! -John

June 24, 2020

I decided to build my store using Spocket as they align well with my own goals of offering quality products and a high standard of service. Their support is excellent and available at all hours with quick responses. Very happy about my decision to leverage Spocket as a partner in my store.

Obellos
United States
Almost 2 years using the app
Spocket replied June 27, 2020

We're very happy to work with you as well! We're glad to know that you are having a great experience using Spocket. This inspires us to keep improving further to provide you with the best service possible. Thank you for using Spocket!

June 20, 2023

love it! it is awesome, runs smoothly and everyone is very helpful.
The items are high quality and I have received great feedback from my consumers.

shophouseoffiori
United States
Almost 2 years using the app
Spocket replied June 21, 2023

Thanks for leaving us such a wonderful review. We are thrilled that you loved Spocket your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited April 18, 2020

Good Staring merchant. .They have a 14 day Trial that helps making the choice of starting with them. Good quality products and most of them USA Products

Smart Solutions
United States
Almost 2 years using the app
Spocket replied April 21, 2020

Smart Solutions - Welcome to Spocket!

At Spocket, we want our users to find a plan that best fits their needs! This is exactly why we offer a free trial.

We are thrilled you’re enjoying your experience with Spocket. We aim to find the highest-quality, best-selling products in the USA and we can’t wait to watch you grow your online business with Spocket!

We are always here to help, so whenever you have questions, please reach out!

Thanks!

Team Spocket

Edited February 26, 2021

Everything is good but hope they will add information about how many times a product imported and ordered.

ASARA VISTA
United States
Almost 2 years using the app
Spocket replied February 14, 2021

Thank you for the feedback! We're actually working on a similar feature that we can implement on our future updates. You can look forward to it! Reach out to us at support@spocket.co if you need any help!

January 27, 2022

Everything about Spocket's service is super! Customer support is very good. Lorena helped me with two questions on two different occasions. Great job guys! Clever Sound Productions

Clever Sound Productions
United States
Almost 2 years using the app
Spocket replied January 30, 2022

Thank you! Your feedback is much appreciated and we're looking forward to continue working with you. Don't hesitate to reach back to us anytime! -John

November 16, 2023

I love working with Spocket :) Their team is so great at communicating via instant messaging when answer questions and resolving rare issues. I am so happy I joined their mission. Spocket offers wonderful unique products and truly let's their users find their passion. I would highly recommend Spocket to anyone interested in the DS world.

Shop Tech Things
United States
Over 1 year using the app
Spocket replied November 20, 2023

Hi Shop Tech Things! Thank you for choosing Spocket. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby