Reviews (6,819)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

June 4, 2023

I am very happy with Spocket and customer service. I had a difficult issue and Leah with Spocket helped me and continued to update me regarding progress. She has also been amazing to check on me. Very impressed and pleased!

GypsyHeart
United States
Over 1 year using the app
Spocket replied June 5, 2023

Perfect! We are thrilled that you loved your Spocket experience, especially with our customer support service. We’ll make sure that Leah receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 11, 2023

The products on the site and the fulfillment services offered are phenomenal. I am so happy to be apart of the Socket family! Thank you for being a partner in helping my business run effortlessly.

Sweet Sentimental Gifts
United States
Over 1 year using the app
Spocket replied November 13, 2023

Hello Sweet Sentimental Gifts! We are happy to know that you are enjoying your experience. We are happy to know that Spocket helps you with your business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 17, 2022

I had issue with my imports not loading properly and Peejay went above and beyond to help me identify and fix the issue.

LAVENDER & BLUES
United States
Over 1 year using the app
Spocket replied June 20, 2022

Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Peejay is always going above and beyond. We’ll be sure to share your praises with her! If you have any questions or concerns feel free to contact us. -Erwin

February 23, 2018

This site has great products and is super easy to use. I just started two days ago and love the selection!

Sophia And Kay
United States
Over 1 year using the app
July 18, 2021

I have been using spocket for a few months now, I think it is extraordinary and I recommend it. The products are of high quality and so is the service.

ANIMA | Italian Jewelry, Watches and Luxury products
Italy
Over 1 year using the app
Spocket replied July 18, 2021

Thank you for your review and recommendation! It helps boost our morale to do even better and make things even more extraordinary. Don't hesitate to reach out to us at support@spocket.co anytime you need us! -John

Edited April 10, 2020

Very helpful app. it does what it claims. I hope it will continue to offer more products that keeps up with the trends.

Hero Clubhouse
United States
Over 1 year using the app
Spocket replied April 12, 2020

We are so grateful for your kind words. Thanks for sharing your review with us!

February 10, 2018

So usefull and easy to use Thanks
Happy 100%

Biggestsaleuk Com
United Kingdom
Over 1 year using the app
August 17, 2023

Eleanor is the best customer service team member you have. She is outstanding. I've spoken with many team members before, but not one has been compassionate and caring like Eleanor. Thank you for 5-star service.

E&V's Deals
United States
Over 1 year using the app
Spocket replied August 21, 2023

Thanks for your feedback! We’re truly grateful for your comments about Eleanor and will make sure we share your compliments with her. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 21, 2022

Spencer was great! Very patient and explained everything I needed! I just started using Spocket and so far it seems to work really easily.

Bathrobes and Roses
United States
Over 1 year using the app
Spocket replied January 23, 2022

Welcome to Spocket! We look forward to continue working with you in achieving your goals. Thank you for using Spocket! -John

December 11, 2017

The app looks great, hope to make it useful for finding top quality products. Thank you!

Cold Breeze
Israel
Over 1 year using the app