Reviews (6,820)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

Edited March 14, 2019

I used this app,Great app and Free plan,I like only free,I would like to give 5 stars,
Thank You.
http://sphb.online

Sphb
France
Over 1 year using the app
August 2, 2019

This app has very nice products in good quality and shipping time. Plenty of suppliers let you find your products. But I noticed that often quality of pictures is poor so it looked a bit poor in a store. also after descriptions is not full. no materials or size in description, and this is really important for customer.

Balta Lapė
Lithuania
Over 1 year using the app
Spocket replied August 3, 2019

Thank you for letting us know about your concerns. We value your feedback so we can continuously make the app better for you. If you can please let us know which items had the following issues? So that we can rectify it for you. Send us an email at support@spocket.co and our team will rush on to assist immediately.

Edited November 10, 2019

My sister just loved that forever and always necklace and I love your products too. She was so pleasantly surprised when it came with earrings as well! Thank-you Spocket!

JUST BEJEWELED
United States
Over 1 year using the app
Spocket replied August 6, 2019

We hope that you become as successful as other successful retailers we have onboard. We are bringing in more suppliers and products from the US by the way so stay tuned!

August 19, 2018

I'm very happy with this app. There is a wide variety of items to choose from for my store. I am now able to order sample to "test" a supplier out before ordering. I had an issue and customer services handled it promptly on the same day!

Amaras On 5th
United States
Over 1 year using the app
March 21, 2023

RIA has been great to work with regarding my issue. She was patient with me (since I'm new to drop shipping) and explained everything very clearly about what my options were with my vendor.

Borsa Bella Boutique
United States
Over 1 year using the app
Spocket replied March 22, 2023

Awesome! Thanks for your review. We are happy to know that customer support, especially Ria, is doing an impressive job assisting you with your inquiries promptly. Reach out to us anytime! - Irene

November 18, 2019

So far so good!

Unique Designs Online
United States
Over 1 year using the app
Spocket replied November 19, 2019

Happy to hear you're loving the app!

January 26, 2021

I didn't know what to expect since I was using oberlo at the moment. sprocket is easy to use, lots of products. user-friendly. love it. I recommend it.

Digital Corner Store
Canada
Over 1 year using the app
Spocket replied January 26, 2021

Welcome to Spocket! We appreciate the recommendation and were glad you're enjoying the seamless experience. Thank you for being with us!

Edited September 11, 2020

This app has helped me find great products with fast shipping and US warehouses.The best app so far!

Logan Reign Llc, Boutique
United States
Over 1 year using the app
Spocket replied September 12, 2020

Always happy to be of help! We're here anytime you need us. Thank you for putting your trust in Spocket!

February 7, 2020

Very simple to use. I use this app for drop shipping and upgraded to the Pro plan. Having the pro plan will help me substantially with my business

Supreme Court Apparel
United States
Over 1 year using the app
Spocket replied February 7, 2020

We can assure you that the features of the Pro plan are worth it and can do wonders for your store! With the combined effort of your marketing strategies though - the quality of the items you'll be able to import and their fast shipping times are just an added bonus. All the best!

May 25, 2022

Melvin has been a big help answering my questions fast and meeting all expectations. Very kind and easy to work with and updates me every time I address something.

Bien Joué
United States
Over 1 year using the app
Spocket replied May 26, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Melvin at Spocket. When we hear from happy users like you, we spread positivity around! Hope to serve you again soon. -Erwin